Inside Sales Representative - Aerospace Manufacturing - Menomonee Falls, WI
About The Position
Ace Precision is an internationally recognized supplier to the Aerospace, Power Generation, Defense and Space industries. We are proud of our wide range of advanced capabilities and our highly skilled staff who come together to achieve amazing results. At Ace Precision, we manufacture mission-critical components for the aerospace industry—where precision, responsiveness, and strong customer partnerships are essential. As an Inside Sales Representative, you will play a key role in building and maintaining customer relationships while supporting sales growth from within the organization. This role blends customer engagement, sales strategy, and administrative support to ensure a seamless experience for both existing and prospective customers.
Requirements
- Bachelor’s degree in Marketing, Business Management, or related field with minimum or 2 years of inside sales or customer service experience in a manufacturing environment or a combination of equivalent experience
- Strong communication and relationship-building skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Problem-solving mindset with a focus on customer satisfaction and responsiveness
- Reliable attendance and strong work ethic
Nice To Haves
- Experience with ERP systems or CRM tools
Responsibilities
- Build and maintain professional relationships with customers by providing responsive, knowledgeable support
- Serve as a primary point of contact for customer inquiries, ensuring timely and effective resolution of concerns
- Collaborate with internal teams to expedite orders and ensure customer requirements are met
- Enter, update, and confirm customer orders and process customer quotes within the system
- Communicate Ace Precision’s capabilities and value proposition in a professional and compelling manner
- Lead and manage sales activities for existing product lines, including sales, marketing, and customer support
- Support development and execution of web-based sales and marketing campaigns
- Assist in evaluating and improving customer service processes to enhance customer satisfaction
- Provide administrative support to the sales department as needed
- Ensure compliance with Ace Precision’s Quality Management System and sales procedures
- Follow all safety policies and complete required documentation accurately and on time
- Contribute to team success by supporting additional initiatives as needed
Benefits
- Competitive pay
- Comprehensive benefits package: Medical, Dental, Vision, Short-Term & Long-Term Disability, and Life Insurance
- 401(K) Match up to 8%
- A Work-Life Balance
- Paid Vacation & Personal Time, and 9 Paid Holidays
- Paid Parental Leave
- Wellness Program Reimbursements
- Employee Assistance Program
- Tuition Reimbursement
- Company meals, events, and parties!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
