Inside Sales Representative

Hygiena LLC • Camarillo, CA

32d • $60,000 - $75,000 • Remote

About The Position

Hygiena provides rapid microbiology diagnostic tests and solutions for mission-critical, time-sensitive processes around the world. Hygiena’s proprietary diagnostic technologies enable customers to; prevent illness and save lives, comply with regulations, protect products and brands, run businesses more effectively. Solutions are sold in a wide range of industries globally, but the core focus is food safety. Headquartered in Camarillo, California and with offices around the world, we are actively looking for talented individuals to help grow the business! At Hygiena we believe: In providing the highest quality products & service, Being a leader in innovation, Having a compelling desire to improve and win in the marketplace, In contributing positively not only in the workplace, but in our community and environment! With rapid growth comes opportunity. We are looking for an Inside Sales Representative to join our team! This is a full-time, exempt, remote role, preferably based in the midwest. We are seeking an Inside Sales Representative to support the Territory Sales Manager to maintain and strengthen general account portfolios.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field preferred.
• Proven experience in sales, preferably in a B2B or B2C environment (preference: 2 years' experience).
• Excellent communication skills, both verbal and written, with the ability to engage and persuade clients effectively.
• Strong negotiation and closing skills with a track record of meeting or exceeding sales targets.
• Ability to work independently and collaboratively in a team-oriented environment.
• Detail-oriented with excellent organizational and time management skills.
• Proficiency in using CRM software and Microsoft Office Suite.
• Results-driven mindset with a passion for delivering exceptional customer service.
• Adaptability to handle multiple tasks and prioritize responsibilities in a fast-paced environment.
• Positive attitude, resilience, and willingness to learn and grow in the sales profession.
• Strong analytics skills using these platforms: MS Excel, MS PowerPoint, CRM Dynamics, Power BI, NAV, LinkedIn Navigator
• Data management
• Business Disciplines: planning, organizing, time management & Execution (remote)
• Stress tolerance
• Positive Approach
• Portfolio Management (Technical knowledge)
• Data analytics and interpretation (including reporting)
• Closed won skills
• Entrepreneurship following business strategy
• Excellent verbal and written communication,
• Must be able to use discretion and independent judgement.
• Must be able to work in a team environment.
• Must be able to pay close attention to details.
• Must be able to adapt and flex to a changing environment.
• Must be able to lift/carry 20 pounds.

Nice To Haves

• tableau skills

Responsibilities

• Support Territory Sales Managers (TSMs) to maintain and strengthen general account portfolios.
• Build and maintain strong client relationships to ensure long-term business and customer satisfaction.
• Provide comprehensive post-sales support and address client concerns proactively.
• Conduct regular phone outreach to clients to promote Hygiena products and solutions.
• Target and engage inactive or declining accounts to recover lost sales velocity.
• Partner with TSMs and use Sales Operations data to identify account health risks.
• Implement retention strategies to reduce customer churn across the territory. Management.
• Identify and qualify high-potential leads through cold calling, email, and social media.
• Manage and execute inbound inquiry routing based on established assignment rules.
• Accelerate the sales cycle by identifying, cleaning, and inputting new contact data into the CRM.
• Generating sales reports, analyzing performance metrics, and providing regular updates to management on sales activities, forecasts, and results.
• Cold call (proactively reaching out to leads via phone, email, and other communication channels) for lead identification, lead qualification and potentially create opportunities for the salesperson.
• Initiating contact with prospects to introduce products or services, assess their needs, and educate them about how the offerings can solve their problems or fulfill their requirements.
• Develop formal sales plans and strategies to penetrate new markets and increase market share and profitability of the territory.
• Managing and updating sales pipelines, tracking interactions with leads and prospects, and following up on opportunities to move them through the sales process.
• Governance and protection of data quality.
• Contribute to the continuous improvement of sales processes and procedures to optimize efficiency and productivity.

Benefits

• 15 days of PTO & 10 paid company holidays
• Medical with HSA employer contribution, Dental, Vision available 1st of the month after start date
• Company paid Life Insurance, Short and Long-Term Disability and an Employee Assistance Program
• 401(k) with Safe Harbor and Profit-Sharing employer contributions
• Tuition Reimbursement program
• Charitable Contribution matching
• Employee Referral bonus opportunities
• State paid short-term disability for California based employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level