Inside Sales Representative (Entry Level)
About The Position
The Inside Sales Representative guides customers through each step of the loan application process with clear, professional, and engaging phone communication. The Inside Sales Representative works in a dynamic, target driven environment, and consistently meets or exceeds goals, even under challenging market conditions. Join The Potempa Team, powered by CrossCountry Mortgage, known for quality products and exceptional service. Our advanced technology streamlines the home loan process, helping clients achieve their financing goals more efficiently. The Potempa Team values integrity, transparency, and innovation, and is committed to creating a culture that rewards hard work and dedication. With an Inside Sales Manager guiding career growth, company-sponsored NMLS training, and a lucrative commission structure, team members are empowered to achieve results and reach professional goals. Our goal is to provide employees with the materials and resources to become a successful Loan Officer, putting the needs of our customers first. Collaborative leadership, a supportive team environment, and a success-driven focus make the Potempa Team the ideal place to grow your career.
Requirements
- 1+ years of sales experience, preferably in cold calling or sales support, preferred.
- Experience successfully meeting or exceeding performance goals.
- Comfortable handling high call volumes.
- Skilled in building relationships and delivering exceptional customer service.
- Skilled in embracing challenges, identifying opportunities, and taking initiative.
- Excellent communication and collaboration skills.
- Excellent attention to detail.
- Advanced organizational and time management skills to excel in a dynamic environment.
- Proficient in Word, Excel, Outlook, and CRM systems.
Responsibilities
- Assist Licensed Loan Officers in obtaining leads by coordinating communication and transferring identified customer via corporate phone system.
- Handle UNLIMITED inbound leads and schedule initial appointments.
- Maintain accurate customer and agent information in the CRM system to ensure seamless handoffs and communication.
- Contact potential customers to gather information and schedule appointments with Loan Officers.
- Complete additional tasks and projects assigned by the Branch Manager or Inside Sales Manager to support team goals.
Benefits
- medical
- dental
- vision
- 401K
- company-provided short-term disability
- employee assistance program
- wellness program
- Competitive commission structure.
- Clear growth path.
- Ongoing training and mentorship from industry veterans.
- Recognition programs and performance incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
