Inside Sales Representative

Autocar, LLC•Birmingham, AL

52d•Onsite

About The Position

Autocar, LLC is seeking Inside Sales Representatives to manage a broad spectrum of sales and marketing-related responsibilities to support company growth. The Inside Sales Team operates from the Birmingham location and is the first point of contact for prospective customers, providing support to both end customers and Autocar Dealerships. This role involves reaching out to prospective customers based on market data, presenting the Autocar value proposition, and managing inbound leads from marketing efforts. Responsibilities include tracking, validating, and initiating outreach for all leads, assigning them to outside sales representatives for conversion, or managing the sales process for specific customer profiles, deal sizes, and complexities. The ideal candidate is looking for a career in sales with opportunities for progression into larger sales or management roles, with training provided. The position requires customer-facing sales, cross-functional collaboration, and data management skills, working closely with the data team to ensure accuracy across the application ecosystem.

Requirements

Two-years related work experience
Customer-orientation
Proven ability to be an effective communicator
Must be detail-oriented, and can juggle competing priorities
Must have the ability to translate technical knowledge into practical truck use situations

Nice To Haves

Bachelor's degree from four-year College preferred
General truck application knowledge: technical/ truck engineering background is a plus
Previous experience and understanding of CPQ, CRM, and/or CAD applications is a plus, but not required (e.g., Team Center Engineering, ADNET, Zoho)

Responsibilities

Manage inbound leads from the marketing team, conducting initial outreach within approved SLAs.
Assign and transition leads to the appropriate outside sales team representative after successful outreach, ensuring they have all necessary data.
Continue progressing the customer through the sales process to lead to an order for specific customer profiles, deal sizes, and complexities.
Conduct follow-ups with Marketing and Outside Sales teams to ensure effective lead management and maximize market share.
Support outside sales teams in contacting every customer in the addressable market at least once per year, based on market and timing signals.
Manage the sales process for prospective customers meeting the Inside Sales profile, aiming to lead to an order.
Provide technical advice and support to dealers and Outside Sales teams regarding sales systems of record.
Ensure the Autocar brand proposition is communicated effectively in all outreach.
Accurately capture all necessary information from communication activities in systems of record (e.g., CRM, CPQ) for tracking, sales management, and support planning.
Support the Sales Enablement team in the management and upkeep of system data.
Collaborate with a wide range of internal stakeholders to ensure customer interactions and follow-ups are properly managed.