Inside Sales Representative - RMI

SPS Companies, Inc•Olathe, KS

21h•Onsite

About The Position

This role is responsible for understanding and fulfilling customer needs regarding quality, delivery, paperwork, and communication. The position requires a problem-solving mentality to uncover solutions, pricing inquiries to maximize revenue while minimizing costs, and proactive communication with customers via their preferred methods. Key responsibilities include confirming delivery readiness, developing a deep understanding of RMI's steel products and services for the homebuilding process, collaborating with sales management on significant inquiries, monitoring company goals, providing market feedback, and cooperating with teammates across departments.

Requirements

Tremendous drive for results
Highly proactive and takes great initiative; proven self-starter; goes the extra mile
Strong customer orientation with proven relationship building skills
Tremendous responsibility and ownership of customer challenges
Proficient in utilizing required software applications (SAP, Microsoft Office, etc.)
Strong written and oral communication skills
Strong cooperation and collaboration skills
Composure
Instills trust and confidence
Highly detail-oriented and very thorough
Strong numerical abilities
Excellent organization skills
High learning agility

Nice To Haves

Proven experience in a role responsible for managing the needs of customers
Knowledge of general principals of business related to revenue generation, cost impacts and bottom-line results
Background in the steel industry or a related field
Bachelor’s degree in Business Administration or related discipline or equivalent work experience

Responsibilities

Understand each customer’s needs, and accurately fulfill expectations for quality, delivery, paperwork, communication, etc.
Exhibit mentality of problem-solving that helps uncover solutions to customer needs
Price inquiries in a manner which maximizes revenues , with consideration to minimizing operational costs
Provide proactive, accurate, timely communication to the customer in the customer’s preferred method (email, fax, phone, text)
Confirm framers are ready for material and drivers the day before the required delivery date
Develop an in-depth understanding of the steel products and services offered by RMI surrounding the Homebuilding process
Engage sales management on significant inquiries to help maximize the probability of success
Monitor the overall goals and results of the facility, and the entire company on a regular basis
Provide feedback related to the market conditions
Cooperate with teammates both within, and outside the Sales Dept.
Assist other representatives with their daily activities when needed

Benefits

Starting hourly rate determined by experience and qualifications
Quarterly profit sharing bonus opportunity
Annual holiday bonus based on company performance
401k retirement contribution matching – 50% company match up to 6% of your annual wages
Company covers about 80% of the cost of medical insurance for you and your family
Company covers 100% of the cost for a life-insurance policy
Company covers 100% of the cost for both short and long-term disability insurance policies
Children of long-term employees can apply for company scholarships
Paid personal time available for use as it accrues (max of one week per year)
One week of paid vacation after 6 months
Two weeks of paid vacation after one year