Inside Sales Representative (ISR)

Itechra Inc•Winona, MN

14d•$24 - $29•Hybrid

About The Position

Itechra is seeking an experienced Inside Sales Representative (ISR) to join its growing sales team. This position, based in either Winona, Minnesota or La Crosse, Wisconsin, is for an experienced outbound sales professional who excels at connecting with business decision-makers, managing objections, and creating qualified sales opportunities. The ISR will be responsible for identifying prospective clients, initiating conversations with business leaders, qualifying opportunities, and scheduling First Time Appointments (FTAs) for the sales team. While IT expertise is not required, a strong foundation in outbound sales, prospecting, and business development is essential. Itechra will provide training on its services, solutions, messaging, sales process, and target markets.

Requirements

3+ years of professional experience in inside sales, business development, B2B sales, outbound prospecting, lead generation, or a closely related role.
Demonstrated experience making outbound sales calls and engaging business decision-makers.
Experience handling objections and moving prospect conversations toward a defined next step.
Experience working toward measurable sales activity and performance goals.
Strong verbal and written communication skills.
Strong organizational and follow-up skills.
Experience using a CRM to manage prospects, document activity, and track pipeline progress.
Comfortable with high-volume outbound calling and consistent daily prospecting activity.
Ability to build rapport quickly and communicate confidently with prospective clients.
Resilient and persistent when faced with rejection.
Self-motivated, dependable, and accountable for results.
Detail-oriented and committed to maintaining accurate CRM data.
Comfortable using technology and learning new systems.
Coachable and committed to continued professional development.

Nice To Haves

Associate degree or higher in sales, marketing, business, communications, or a related field.
B2B inside sales or business development experience.
Experience in technology, managed services, professional services, or another consultative B2B environment.
Experience using LinkedIn Sales Navigator, ZoomInfo, or similar prospecting tools.

Responsibilities

Conduct consistent, high-volume outbound prospecting to prospective business clients.
Make outbound calls, send emails, and use other prospecting methods to connect with key decision-makers.
Research target companies and identify appropriate business owners, executives, and other decision-makers.
Introduce prospective clients to Itechra and its managed IT services and technology solutions.
Ask thoughtful questions to understand a prospect's business, technology challenges, priorities, and potential needs.
Qualify prospective clients using established criteria.
Schedule qualified First Time Appointments (FTAs) for the sales team.
Build and maintain an active pipeline of prospective clients.
Consistently follow up with prospects and nurture relationships over time.
Accurately document prospect information, conversations, call notes, activities, and next steps in the CRM.
Meet or exceed established activity, appointment, pipeline, and sales performance goals.
Participate in ongoing sales training, coaching, role-playing, and professional development.
Collaborate closely with Alex Murphy, Vice President of Sales, and other members of the Itechra sales and business development team.
Represent Itechra professionally and positively in every interaction.