Inside Sales Representative (ISR)

Itechra Inc• Remote, US,
•$24 - $29•Remote

About The Position

Itechra is hiring an experienced, driven Inside Sales Representative to generate new business opportunities for its growing Managed Services Provider. This is a 100% remote, U.S.-based position. The representative will connect with prospective clients, build relationships, and generate qualified First Time Appointments (FTAs) for the sales team. Technology expertise is not required; training on Itechra's services, solutions, and sales approach will be provided. The position is full-time, hourly, and non-exempt. Base compensation is $24.00–$28.85 per hour, approximately $50,000–$60,000 annually, plus commission incentives. Total earning opportunity is approximately $75,000 or more annually based on performance. The role reports to the Business Development Manager. Full-time employees are eligible for benefits after 30 days of employment, subject to plan terms and eligibility requirements.

Requirements

  • At least 3 years of professional experience in outbound B2B sales, inside sales, business development, lead generation, or a closely related role.
  • Comfort making cold calls, engaging business decision-makers, and asking for appointments.
  • Resilience, persistence, and a positive approach when facing rejection.
  • Self-motivation and a competitive, results-driven approach to measurable goals.
  • Strong communication skills, including rapport-building, asking questions, and navigating objections.
  • Organization skills to manage a prospect pipeline, prioritize follow-up, and maintain accurate CRM records.
  • Accountability for performance and commitments.
  • Openness to feedback and willingness to improve sales skills.
  • Dependability and ability to work independently and productively in a remote team environment.
  • Must reside and work within the United States, subject to Itechra's employment eligibility and approved work locations.

Nice To Haves

  • Experience prospecting to business owners or C-level executives.
  • Experience in technology, managed IT services, professional services, or another consultative B2B industry.
  • Familiarity with HubSpot, LinkedIn Sales Navigator, ZoomInfo, or similar prospecting tools.
  • An associate degree or higher in business, marketing, communications, or a related field.

Responsibilities

  • Make outbound calls, send emails, and use other prospecting methods to engage business owners and decision-makers.
  • Build relationships with prospective clients, ask questions, and learn about their business challenges and priorities.
  • Identify qualified prospects and schedule First Time Appointments (FTAs) for the sales team.
  • Follow up with prospects, nurture relationships, and maintain pipeline momentum.
  • Maintain accurate prospect information, call notes, activity records, and follow-up details in the CRM.
  • Collaborate with sales leadership and marketing to improve outreach strategies and generate opportunities.
  • Participate in sales training, coaching, and professional development.
  • Work toward performance expectations including 100 or more outbound calls per day, eight meaningful conversations per day, and two to three qualified FTAs per week.

Benefits

  • Medical, dental, and vision insurance.
  • Health Savings Account (HSA) options.
  • 401(k) retirement plan.
  • Paid time off and paid holidays.
  • Employee assistance and wellness resources.
  • Professional development and ongoing training.
  • Employee recognition and incentive programs.
  • Remote work flexibility within the United States.
  • Collaborative and supportive team environment.
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