Inside Sales Representative

Longboard Architectural Products • Abbotsford, BC

3h • CA$65,000 - CA$78,000 • Onsite

About The Position

At Longboard Architectural Products, we change the face of architecture by designing and manufacturing premium aluminum solutions. Our innovative products set industry standards for durability, aesthetics, and sustainability. We take pride in transforming commercial and residential spaces into stunning, sustainable environments. Recognized as a Great Place to Work in 2025-2026 and Canada's Top Small & Medium Employers in 2026, we offer professional growth opportunities, comprehensive benefits, and a workplace culture where people come first.

We are seeking a detail-oriented and client-focused Inside Sales Representative to join our Sales team. In this role, you will play a critical part in moving projects seamlessly through the sales pipeline, supporting customer success from early design inquiries through quoting, bidding, and final installation.

As an Inside Sales Representative, you will act as a trusted internal and external partner, supporting Business Development Managers, coordinating across departments, and ensuring our clients receive timely, accurate technical and project-related information. You will also serve as a brand ambassador, helping grow Longboard’s presence and reputation within your assigned region.

This role is essential to delivering the customer experience that sets Longboard apart, centered around Radical Client Care.

Requirements

• 2+ years of experience in inside sales, sales support, or project coordination (construction or architectural products industry preferred).
• Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills with a client-first mindset.
• Comfortable using CRM systems, quoting tools, and Microsoft Office.
• Familiarity with architectural or construction project workflows is a strong asset.

Responsibilities

• Manage the full lifecycle of leads, from initial design inquiry through quoting, General Contractor coordination, and project completion.
• Review, qualify, and prioritize incoming leads based on project scope, urgency, and strategic value.
• Maintain momentum on qualified opportunities through proactive follow-ups and structured pipeline management.
• Accurately track client interactions, project updates, and lead status within the CRM.
• Partner closely with Business Development Managers to ensure timely handoffs and aligned follow-ups.
• Prepare estimates and quotes aligned with client needs, specifications, and project requirements.
• Respond promptly to customer inquiries related to pricing, materials, and technical details.
• Act as a key internal resource for technical information, ensuring customers have what they need to move forward confidently.
• Coordinate shop drawing reviews and approvals with internal design, engineering, and production teams.
• Track project milestones and deadlines to ensure smooth progression through each phase.
• Facilitate communication between clients, contractors, installers, and internal stakeholders to resolve issues and keep projects on track.
• Build and maintain strong relationships with clients by providing clear, proactive communication throughout the project lifecycle.
• Address inquiries related to timelines, product specifications, and project status with professionalism and care.

Benefits

• Salary Range: $65,000 – $78,000 CAD annually, based on experience.
• Profit Sharing Program: Rewarding your contribution to Longboard’s success.
• Comprehensive Benefits: Health Spending and Lifestyle Spending Accounts, catastrophic coverage, travel insurance, and more.
• RRSP Matching: Up to 4% of your annual salary.
• People-First Culture: A collaborative environment that supports professional growth, work-life balance, and continuous development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed