Sales - Inside Sales

Salit Steel•Clarington, ON

2d•Hybrid

About The Position

This role is responsible for sourcing new customers and contacting existing customers for opportunities. Prospective customer requests for quotations, orders and lead times will be received by telephone, fax or email. As a representative working with a client this role will develop quotes in the time frame required, write orders, and relay pertinent order information to the customer. Communication with other departments in the process of orders and ensuring service is being provided to the customers will be required.

Requirements

Customer Focus
Communication
Negotiating
Problem Solving
Result Focused
Teamwork
Accountability and Dependability

Nice To Haves

Post-secondary education in sales/marketing or an acceptable combination of education and experience
Professional demeanor and selling style
Able to build and maintain lasting relationships with customers
Exceptional verbal communication and listening skills
Self-motivated, with high energy and an engaging level of enthusiasm
Background in construction sales would be considered an asset
1-2 years of previous experience would be considered an asset

Responsibilities

Daily outbound calls to solicit new business with new or existing customers
Receive telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from customers.
Develop and maintain rapport with customers and work to give them the best possible service.
Retrieve customer information, stock status information, the status of orders, and make changes in customer orders.
Follow up with clients and relay delivery times by working with operations and the shipping department.
Work with Credit to determine the credit status of customers.
Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued.
Work closely with Outside Sales Representative to develop new accounts.
Take a proactive approach in calling customers to solicit new business opportunities.
Monthly customer visits
Other duties as assigned.