AHHS Inside Sales Representative

ACE Hardware

4d • $25 - $28 • Onsite

About The Position

The Inside Sales Representative partners closely with field personnel to drive revenue growth through proactive follow-up, customer engagement, and relationship management. This role focuses on converting proposals and quotes into closed orders while delivering a high level of customer service and ensuring seamless coordination across sales teams. The ideal candidate has a “hunter” mindset, thrives on follow-up activity, and is motivated by turning open opportunities into closed business.

Requirements

• 1–3 years of experience in sales, customer service, or a related role, with a demonstrated ability to meet or exceed performance targets.
• Strong verbal and written communication skills, including professional telephone etiquette and consultative selling experience.
• Proficiency with CRM systems and Microsoft Office applications.
• Strong organizational skills with high attention to detail.
• Self-motivated, persistent, and results-driven approach to work.

Responsibilities

• Follow established rules of engagement and handoff procedures with field personnel.
• Proactively follow up on open proposals, quotes, and dormant accounts through outbound phone calls and email.
• Nurture existing customer relationships by providing timely, high-quality customer service.
• Convert proposals and quotes into closed orders through persistent and consultative follow-up.
• Ensure smooth transitions between Inside and field personnel to avoid duplicate efforts or missed opportunities.
• Participate in joint customer discussions with field personnel to align on customer needs, feedback, and goals.
• Manage proposal and quote follow-up activities from initial outreach through closure.
• Process customer orders accurately and efficiently.
• Support lead management and nurturing activities.
• Collaborate closely with field personnel and Scheduling teams to coordinate customer outreach and proposal timing.
• Address customer questions and objections to move opportunities toward closure.

Benefits

• Incentive/Commission/Bonus opportunities
• 401(k) retirement savings plan with matching company contributions
• Comprehensive health coverage (medical, dental, vision)
• Company paid short-term disability
• Company paid long-term disability
• Life insurance benefits for you and your dependents
• Warehouse Merchandise Discount
• Paid time off
• Paid holidays
• Career Growth & opportunities
• Hands-on training
• Formal education
• Coaching
• Robust Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed