Inside Sales Representative

Clickstop Inc. • Urbana, IA

5d • Hybrid

About The Position

Join our award-winning company and culture as an Inside Sales Specialist for our Fasteners Plus brand and play a key role in driving growth through customer-focused selling, business acumen, and strategic problem solving. The way we do inside sales at Clickstop is different from what you may think about traditional inside sales. You are the primary owner of inbound customer calls and would collaborate daily with Customer Service and Business Development teams to holistically meet customer needs. This role offers a growth path towards a Business Development Consultant role. Gaining foundational skills and knowledge that you will utilize with our Fasteners Plus customers as their key resource is essential. As Employee Owners, when Clickstop wins, we win! As a result of the team mentality at Clickstop, we do not have a commission structure in place for our sales roles.

Requirements

• Employee has been employed with Clickstop for at least 6 months.
• Employee is Engaged.
• Employee is meeting the expectations of their current role.
• Employee is in good standing as defined by not currently under formal discipline and has not received formal discipline in the prior 90 days.
• Employee and their current manager have discussed the opportunity prior to applying.
• Must be authorized to work in the United States.
• Residence must be in one of the following states for remote work: Iowa, Alabama, North Carolina, South Carolina, Pennsylvania, or Florida.
• Internet speeds of 20 mbps are required for remote work.

Nice To Haves

• Understand products, customer applications, and market needs to confidently recommend the right solutions.
• Build product and industry expertise that strengthens customer trust and sales effectiveness.
• Ask thoughtful questions to uncover customer needs, challenges, and growth opportunities.
• Clarify problems before recommending solutions and identify opportunities beyond the initial request.
• Build trust through responsive, professional, and consultative communication.
• Influence customer decisions by understanding priorities, providing value, and positioning solutions effectively.
• Take ownership of customer opportunities from initial contact through follow-through and resolution.
• Manage priorities effectively while balancing customer advocacy, profitability, and operational impact.
• Adapt quickly to changing priorities, products, systems, and customer needs.
• Identify opportunities to improve processes, customer experiences, and sales effectiveness.
• Someone naturally wired to build relationships, solve problems, and create value for customers.
• Strong communication and influencing skills with customers and internal teams.
• Critical thinking skills with the ability to uncover opportunities, make sound decisions, and balance customer needs with business priorities.
• Curiosity, adaptability, and a continuous improvement mindset.
• Commitment to high-quality work, accountability, and alignment with Clickstop’s Core Values.

Responsibilities

• Aligning with Clickstop’s Core Values to drive our culture and business forward.
• Building strong customer relationships while identifying opportunities to grow business and create long-term value.
• Delivering consultative, solution-oriented support that balances customer needs with business growth.
• Completing daily responsibilities with accountability, integrity, and strong business awareness.
• Identifying opportunities to improve customer outcomes, processes, and overall sales effectiveness.
• Build strong customer relationships through responsive, consultative communication across phone, email, and digital channels.
• Identify customer needs, qualify opportunities, and recommend solutions that align with customer goals and business objectives.
• Manage quotes, orders, follow-up, and issue resolution with accuracy, urgency, and strong attention to detail.
• Partner cross-functionally to support seamless customer experiences while identifying opportunities to improve sales processes and customer outcomes.

Benefits

• Comprehensive training program.
• 4–6 weeks of learning about the company, products, processes, and people.
• Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self (as an employee, parent, partner, community member, etc.)
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Meaningful collaboration opportunities across highly dynamic Clickstop teams.
• Recognition for personal, team, and company accomplishments.
• Competitive compensation and a highly valued full-time benefits package:
• Health Insurance ($0 Premium option), Dental & Vision Insurance
• Paid Holidays, Wellness, Volunteer, and Birthday PTO
• Life and Disability Insurance
• 401K Match
• ESOP – After one full year of service and minimum hour requirement is met

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed