Inside Sales Representative
Synergy Flavors•Wauconda, IL
•Hybrid
About The Position
The Inside Sales Representative (ISR) is responsible for supporting sales growth across a defined portfolio of smaller and emerging accounts. This role manages a high volume of inbound customer interactions, supports the sales cycle through quoting and customer service activities, and identifies new opportunities through research and routine outreach.
Requirements
- Bachelor’s degree or 1–3 years of sales or customer service experience.
- Strong communication skills and follow‑up discipline.
- Basic negotiation and opportunity‑qualification skills.
- Strong project management capability and ability to handle competing priorities.
- Proficiency in MS Office and CRM systems.
- Customer‑service driven with professional presence.
Responsibilities
- Manage a portfolio of small and emerging accounts, focusing on relationship‑based selling.
- Respond quickly to inbound inquiries with product information, quotes, and follow‑ups.
- Research and identify potential new accounts to generate new sales leads.
- Prepare and deliver proposals, quotes, and technical content.
- Resolve customer questions and support issues.
- Maintain accurate customer files and CRM updates.
- Prepare sales activity reports, presentations, and internal summaries.
- Collaborate with Marketing and Product Management to stay informed on new programs.
- Present a professional customer‑centric image.
Benefits
- Comprehensive benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
