Inside Sales Rep

Wurth Wood Group•Mobile, AL

2d•$40,000 - $50,000•Onsite

About The Position

Wurth Wood Group is seeking a motivated Inside Sales Representative to join their Mobile, AL branch. This role is critical to supporting their customer base and outside sales team. The ISR will be responsible for maintaining and growing relationships with existing accounts while providing excellent service to walk-in and inbound customers. Wurth Wood Group has a history dating back to 1983 and is a premier lumber and woodworking distributor in the Southeast, now part of the global Wurth Group. They are passionate about their customers and focused on making them more successful, offering a broad product range and specialized support personnel.

Requirements

2-4 years of Inside Sales experience preferred.
Strong communication skills with the ability to handle high-volume customer interaction.
Proven ability to manage relationships and provide solutions in a fast-paced environment.
Team-oriented, dependable, and customer-focused.

Nice To Haves

Industry knowledge in woodworking/building materials is a plus but not required.

Responsibilities

Manage and assist with an established range of approximately 1,000 active customer accounts (millwork fabricators, industrial woodworking companies, and high-end cabinetmakers).
Approximately 80% emphasis on farming existing business and driving new sales within current accounts and 20% new customers.
Staff the sales counter and serve as the first point of contact for walk-in customers.
Handle inbound calls, emails, and texts while supporting Outside Sales Representatives.
Collaborate with the branch team to provide product knowledge, service solutions, and order fulfillment.
Deliver outstanding customer service that reflects Wurth Wood Group's reputation as the distributor who "works hard for us."