Inside Sales Representative

REOTEMP INSTRUMENT CORP•Houston, TX

5d•Onsite

About The Position

This is not a traditional inside sales position. We are not looking for someone whose primary strength is processing orders, routing emails, or following established procedures. We are looking for a salesperson. The right person is naturally curious about customers, comfortable on the phone, and motivated to uncover opportunities that others miss. You will support and develop a sales territory alongside an outside Regional Sales Manager. While the Regional Sales Manager builds relationships in the field, you will build relationships from inside the organization through phone calls, email, CRM intelligence, quote follow-up, and daily customer engagement. Success in this role comes from understanding customers, identifying opportunities, and helping customers move quickly toward a solution.

Requirements

Strong verbal and written communication skills.
Demonstrated customer-facing experience.
Comfort with high phone activity and outbound customer engagement.
Strong organizational habits and follow-through.
Ability to learn technical products and applications.
Experience using CRM or business software systems.
Ability to manage multiple priorities at once.

Nice To Haves

Industrial instrumentation experience is helpful, but it is not required.

Responsibilities

Support and grow a designated sales territory.
Develop relationships with distributors, OEMs, contractors, and end users.
Identify opportunities for account expansion and increased market share.
Partner with Regional Sales Managers to develop territory growth strategies.
Respond to inbound inquiries from customers, distributors, and prospects.
Conduct discovery conversations to understand customer applications and business needs.
Assess opportunity quality and prioritize effort accordingly.
Identify high-potential opportunities that require immediate attention.
Proactively follow up on leads, quotes, and dormant opportunities.
Identify cross-sell and upsell opportunities.
Expand customer relationships beyond a single transaction.
Develop new contacts and stakeholders within existing accounts.
Create opportunity pipelines from everyday customer interactions.
Help customers navigate technical and commercial challenges.
Coordinate internally to remove obstacles and accelerate outcomes.
Provide a responsive, professional experience that builds trust and loyalty.
Serve as the customer's advocate inside the organization.
Configure Reotemp products and prepare quotes after training.
Follow up on open quotes with urgency and purpose.
Address customer questions, objections, and next steps.
Use quote activity to identify larger account opportunities.
Track competitor activity, customer feedback, and recurring customer pain points.
Share useful insights with Sales, Product Management, and Marketing.
Identify customer patterns that may point to new opportunities or process improvements.
Maintain accurate opportunity records and customer information.
Document key account intelligence.
Use CRM and sales tools to improve visibility and pipeline management.
Support forecasting and territory planning activities.