Inside Sales Representative – Vespel® (Remote)
Dupont•Midland, MI
•Remote
About The Position
At DuPont, we create innovative materials that power industries including aerospace, electronics, semiconductors, and advanced manufacturing. As an Inside Sales Representative within the Vespel® business, you will play a critical role in delivering exceptional customer support and driving commercial excellence. In this role, you'll serve as the operational backbone of the sales team, managing transactional activities, supporting customers, and enabling our commercial leaders to focus on strategic growth opportunities.
Requirements
- 2+ years of experience in inside sales, customer service, or commercial operations
- Experience supporting quotes, pricing, RFQs, and order management processes
- Knowledge of CRM and/or ERP systems such as Salesforce or SAP
- Strong communication, organizational, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Nice To Haves
- Bachelor's degree in Business, Engineering, Supply Chain, or a related field
- Experience in aerospace, semiconductor, electronics, industrial, or other technical B2B markets
- Knowledge of pricing strategies and commercial processes
- Experience supporting opportunity management and sales pipelines
- Advanced proficiency with Salesforce, SAP, or similar enterprise systems
Responsibilities
- Manage RFQs, quotes, pricing authorizations, and order-related activities
- Maintain accurate information in CRM, ERP, and pricing systems
- Ensure commercial documentation is complete and up to date
- Serve as a primary contact for customer inquiries related to pricing, lead times, and order status
- Coordinate with Supply Chain, Engineering, Quality, Finance, and Customer Service to resolve issues
- Support delivery escalations and expedite requests
- Assist Key Account Managers and Business Development Managers with transactional activities
- Support pipeline tracking, opportunity follow-up, and commercialization efforts
- Route and coordinate inbound leads across distributors and account teams
- Manage customer documentation, including NDAs and regulatory forms
- Support credit coordination and account maintenance activities
- Ensure compliance with DuPont policies, systems, and processes
Benefits
- comprehensive pay and benefits package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
