Inside Sales Representative

Wind River Environmental LLC•Marlborough, MA

2d•Hybrid

About The Position

Wind River Environmental is hiring an Inside Sales Representative to support existing commercial customers in a consultative, customer-focused role. This hybrid role focuses on customer relationship management and converting field-identified opportunities into completed work. The position offers uncapped earning potential within a high-demand, essential industry. The role requires 2 days/week in the office after a 90-day in-office training period.

Requirements

Experience in inside sales, account management, customer service, or a high-volume B2B environment
Strong communication skills across phone and email
Customer-focused mindset with the ability to build trust and guide conversations professionally
Comfort working within CRM systems, preferably Salesforce, including tools within the Salesforce ecosystem such as Service Cloud
Experience using Microsoft Office (Outlook, Excel, Word)
Ability to learn processes quickly and adapt within a fast-paced environment
Strong personal accountability and attention to detail

Responsibilities

Review service recommendations submitted by technicians across assigned branches.
Prioritize follow-ups and connect with customers via phone and email to move opportunities forward.
Walk customers through findings, answer questions, explain recommendations, and guide them toward the right solution.
Manage a high volume of active opportunities across multiple branches.
Keep pipeline organized and progressing inside Salesforce.
Generate and manage quotes.
Document activity and track service orders.
Ensure customers stay informed throughout the process.
Work closely with operations teams to align on scope, pricing, scheduling, and execution.
Coordinate urgent requests and help keep projects on track.