Inside Sales Representative
About The Position
Gexpro Services is looking for an Inside Sales Account Manager to fill an immediate opening. The qualified Inside Sales Account Manager must possess a high school diploma or GED and have a combination of relevant experience in a customer-facing role, processing sales orders. A qualified candidate will be able to perform the following task: Processes customer orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate. Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Communicating with customers to understand their needs, identify sales opportunities, and source products to process sales orders and monitor customer fulfillment. Research and report pricing, products, and current/future market trends information. Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle. Handle multiple customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis.
Requirements
- High school diploma or GED
- Relevant experience in a customer-facing role, processing sales orders
- Product and application knowledge
- Negotiation skills
- Interpersonal skills
- Effective communication skills
- Organization skills
- Problem-solving skills
Nice To Haves
- Two-year technical degree or more
- Previous experience in a customer-facing sales environment or an equivalent experience in an industry with strong sales skills
Responsibilities
- Processes customer orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate.
- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Communicating with customers to understand their needs, identify sales opportunities, and source products to process sales orders and monitor customer fulfillment.
- Research and report pricing, products, and current/future market trends information.
- Processes product quotations and provides continuous follow up throughout the completion of the customer's purchasing cycle.
- Handle multiple customer inquiries, process orders, and resolve customer issues promptly using root-cause analysis.
Benefits
- Medical, dental, vision and life insurance
- Flexible spending accounts
- Employee assistance program
- Health wellness programs
- Pet insurance
- Tuition reimbursement
- 401(k) with a competitive match
- Several paid holidays
- Paid time off that includes personal, sick and vacation time
- Retention bonus up to $1,000 paid in two increments following 90 and 180 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
