Inside Sales Representative (Raleigh, NC)

Triangle Fasteners Inc•Raleigh, NC

2d•Onsite

About The Position

Triangle Fastener Corporation is seeking a detail-oriented and service-driven Inside Sales Representative to join their Sales Team in the Raleigh, NC branch. This role serves as the first point of contact for customer inquiries via walk-in, phone, and email, supporting both individual customers and the Outside Sales team by managing quotes, orders, and customer service. The position is an Associate-level opportunity suitable for recent college graduates and entry-level sales professionals looking to grow their careers.

Requirements

Proficient in Microsoft Office Suite/365
Strong multitasking and time management skills
Excellent communication skills, written and verbal
A collaborative mindset with strong problem-solving abilities
Ability to learn and operate company software, including CSD
Customer-centric mindset with a commitment to delivering on promises
Keen sales acumen
1+ year in sales-based customer service or related position
High School Diploma or GED

Nice To Haves

3+ years in inside sales or similar position
Associate’s degree in business, sales, or related field

Responsibilities

Providing timely and accurate customer quotes via phone, email, and in-person inquiries
Handling walk-in sales and guiding customers through product selections
Entering and processing orders with precision and speed
Collaborating with warehouse and inventory teams to ensure stock levels meet demand
Coordinating delivery schedules and providing updates to customers
Supporting the Outside Sales team by managing backend processes and customer follow-ups
Maintaining a clean and professional showroom and promoting featured products
Addressing and resolving customer issues proactively and professionally
Preparing and sending product samples, catalogs, and credit applications
Reviewing open sales reports and ensuring data integrity
Pulling counter orders as needed to ensure timely customer service
Working closely with the Branch Operations Manager and other sales staff daily

Benefits

Eligibility for Triangle Fastener Corporation's Commission Program
Excellent Medical, Dental, Vision, and Voluntary Supplemental Insurance made available on the 1st of the month following thirty (30) days service
Paid Vacation and Personal Days with immediate eligibility for nine (9) Paid Holidays starting Day 1
Company funded Short-Term Disability, Long-Term Disability, and Insurance policies
Safe harbor retirement plan that guarantees company contribution regardless of employee contribution
Consistent M-F schedule during daylight hours
Agile teams that offer more direct impact on businesses and customers
Year-end profit sharing
Professional development through industry events
Opportunity for growth in Sales, Operations, and Management