Inside Sales Representative

CENTURY HVAC DISTRIBUTING LP•Austin, TX

8d•$17 - $20•Onsite

About The Position

The role of Inside Sales Representative is vital in supporting our mission and achieving our goals. In this position, you will greet customers and take orders for HVAC products and supplies. You will also assist with warranty returns and credits, as well as handle customer inquiries regarding products and services. It is important to offer friendly and efficient service to maximize customer satisfaction. The Inside Sales Representative should ensure that customers receive the correct products in the right quantities and on schedule.

Requirements

High school diploma or equivalent
6 months of sales experience
Always maintaining safety awareness.
The ability to meet deadlines and prioritize daily task.
Must have basic computer skills for inventory management.
Problem solving, promptly identify and resolve issues to ensure a steady workflow.
Strong attention to detail and organizational skills.
Exceptional customer service, communication and teamwork skills.
Basic mathematical skills (addition, division, multiplication and subtraction).
Proficiency in comprehending guidelines.
Must be able to lift 50lbs

Nice To Haves

HVAC knowledge is preferred
Basic understanding of air conditioning and heating knowledge is a plus

Responsibilities

Work well in a team-oriented environment
Develop pricing proposals for orders received via phone, email, or the counter
Facilitate sales transactions through credit cards, cash, or checks while ensuring that customers are verified as authorized personnel of the company
Ensuring the overall appearance of the branch showroom, warehouse, and surrounding grounds is well-maintained.
Process credits for items that have been returned in accordance with company policy.
Support warehouse staff in retrieving and organizing sold items
Continuous engagement with internal teams concerning order releases and product assistance
Guarantee that all customers exit the store with a sense of satisfaction
Focus on safety first and ensuring the well-being of yourself and other employees, and the overall operations

Benefits

Medical (EPO & HSA Options)
Dental
Vision
Life Insurance
Short Term Disability
Century Employee Relief Fund that provides financial assistance to employees in times of need
401(k) Retirement Program with Company Match
Paid Time Off & Paid Holidays
Employee Quarterly Performance Incentives
Employee Referral Bonuses
Annual Profit-Sharing Bonus
Employee Training & Development Online Courses
College/Trade/Technical School Tuition Reimbursement
College/Trade/Technical School Scholarship Opportunity for Employees & Families
No-Cost Financial Advisory Consultation
Complimentary New Hire Century Shirts & Annual Replenishment of Company Apparel
Spending Account Heath & Wellness
Nutrition Program options
Discounted Gym Membership
Fitness Program
Tenure Recognition & Individual Achievement Awards
Company-wide event for the annual bonus distribution