Inside Sales Representative

TEKsystems•Santa Rosa, CA

26d•$20 - $20•Onsite

About The Position

Inside Sales Representative / Account Manager, Government Services Join a Leader in Diagnostic Solutions Are you a driven sales professional who enjoys building relationships, growing accounts, and delivering value to customers? We are seeking an Inside Sales Representative / Account Manager to support a high-performing Government Services team within the diagnostics industry. In this role, you will focus on maintaining and growing existing customer relationships, identifying new revenue opportunities, and helping government and public-sector clients meet their diagnostic and testing needs. This is an excellent opportunity for someone who thrives in a consultative sales environment and enjoys managing an established territory while driving strategic growth.

Requirements

Bachelor's degree or an equivalent combination of education and professional experience.
Strong written, verbal, and interpersonal communication skills.
Proven ability to build customer relationships and drive sales growth.
Self-motivated with strong organizational and time-management skills.
Ability to work independently while contributing effectively to a team environment.
Results-oriented mindset with a strong work ethic and high level of professionalism.

Nice To Haves

Experience selling into government accounts.
Knowledge of the toxicology, diagnostics, laboratory, or healthcare industries.
Experience with Salesforce or a similar CRM platform.
Experience in account management, inside sales, business development, or customer retention.

Responsibilities

Grow revenue within an assigned territory through strategic cross-selling and upselling initiatives.
Conduct outbound calls, emails, and account outreach to identify customer needs and secure repeat business.
Develop and strengthen relationships with existing mid-sized accounts through proactive engagement and quarterly business reviews.
Create and execute territory action plans aligned to sales goals, customer priorities, and market trends.
Analyze customer accounts to uncover growth opportunities, funding cycles, and purchasing patterns.
Monitor account performance and introduce relevant products and solutions to increase adoption and utilization.
Maintain accurate sales forecasts, pipelines, and account activity within Salesforce.
Identify and engage key decision-makers across government agencies and customer organizations.
Collaborate cross-functionally with internal teams to deliver outstanding customer experiences.
Partner with contract and operations teams to support contract renewals and customer requests.