Remote Inside Sales Representative

Liberty Mutual•Plano, TX

3d•Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. Representatives handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverages, products, and benefits, and convert sales leads into policyholders. The role involves representing the Liberty Mutual brand and providing customer-focused sales service; there are no cold calls. Paid training begins on the first day and takes place remotely. Training lasts 16 weeks for licensed hires and 18 weeks for unlicensed hires. Employees must hold a Property & Casualty insurance license; candidates without one receive paid licensing training. Training classes begin January 11, 2027, for licensed candidates and January 25, 2027, for unlicensed candidates. Employees must remain in their state of residence for at least one year before relocating, due to state licensing restrictions. The position is remote for candidates residing in specified states. Work-from-home requirements include a professional workspace or room with a dedicated desk and wired high-speed internet via cable, fiber, or DSL, with at least 100 Mbps download and 20 Mbps upload speeds. Satellite and mobile internet are not supported. Computer equipment is provided. Employees must work four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8 p.m. Eastern, 12:30–9 p.m. Central, or 8:30 a.m.–5 p.m. Pacific. Starting base salary is $45,000, with average earnings stated as $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and beyond may earn up to $85,000 or more. The typical starting salary range depends on factors including skills, experience, education, certifications, and location; some compensation plans include commissions and/or bonuses. The company describes a workplace focused on inclusion, employee support, professional development, and employee resource groups.

Requirements

At least 2 years of sales- or service-related work experience.
Property & Casualty insurance license required after hire; paid licensing training is included for candidates who do not already have a license.
Strong interpersonal and persuasion skills to close sales.
Ability to communicate effectively with prospects and customers.
Strong analytical, decision-making, and organizational skills.
Strong typing capabilities and PC proficiency.
Must reside in one of the specified states for the role.
Must be available to work four weekdays and one weekend day.
For remote work, must have a professional workspace with a dedicated desk and wired cable, fiber, or DSL internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.

Nice To Haves

2–3 years of sales experience is preferred.
An existing Property & Casualty insurance license.

Responsibilities

Handle inbound calls and warm sales leads.
Consult with customers about their insurance needs.
Match customers with appropriate insurance coverages, products, and benefits.
Convert sales leads into policyholders.
Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
Provide customer-focused sales service with integrity.