Remote Inside Sales Representative

Liberty Mutual • Lake Mary, FL

14h • Remote

About The Position

Liberty Mutual is hiring remote Inside Sales Representatives for its Contact Center Sales Organization. Representatives handle inbound calls and warm leads, consult with customers about their insurance needs, recommend appropriate coverages, products, and benefits, and convert sales leads into policyholders. The role is focused on customer-centered sales; there are no cold calls.

Paid remote training begins on the first day. Employees who already hold a Property & Casualty license complete 16 weeks of training; unlicensed hires complete 18 weeks, including paid licensing training. Employees must obtain a Property & Casualty Insurance license after hire. The posting lists licensed and unlicensed training classes beginning January 11, 2027, and January 25, 2027, respectively.

This is a remote role available to applicants residing in specified states. Due to state licensing restrictions, employees must remain in their resident state for at least one year before relocating. Employees must be available to work four weekdays and one weekend day. Standard shifts are 11:30 a.m.–8:00 p.m. Eastern, 12:30 p.m.–9:00 p.m. Central, or 8:30 a.m.–5:00 p.m. Pacific.

The starting base salary is $45,000, with average earnings stated as $55,000–$75,000 through base salary and commission. Top-performing agents in their second year and onward may earn up to $85,000 or more. All computer equipment is provided. The home-work setup must include a professional workspace or room with a dedicated desk and wired high-speed cable, fiber, or DSL internet providing at least 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.

Requirements

• At least 2 years of sales- or service-related work experience.
• Strong interpersonal and persuasion skills to close sales.
• Ability to communicate effectively with prospects and customers.
• Strong analytical, decision-making, and organizational skills.
• Strong typing capabilities and PC proficiency.
• Obtain a Property & Casualty Insurance license after hire if not already licensed.
• Reside in one of the states specified for the role.
• Remain in the resident state for at least one year before relocating.
• Be available to work four weekdays and one weekend day.
• Maintain a professional home workspace with a dedicated desk and wired cable, fiber, or DSL internet with minimum speeds of 100 Mbps download and 20 Mbps upload; satellite and mobile internet are not supported.

Nice To Haves

• 2–3 years of sales experience is preferred.
• An existing Property & Casualty Insurance license.

Responsibilities

• Handle inbound calls and warm sales leads.
• Consult with customers about their insurance needs.
• Match customers with appropriate coverages, products, and benefits.
• Convert sales leads into policyholders.
• Represent the Liberty Mutual brand and connect customers with products suited to their individual needs.
• Provide customer-centered service and ensure customers receive appropriate products and services.

Benefits

• Paid training and licensing opportunities.
• Comprehensive medical benefits beginning on Day 1.
• Comprehensive benefits.
• Commission and earning potential, with opportunities for rewards and recognition.
• Flexible work arrangements.
• Professional development opportunities.
• Employee Resource Groups.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed