Inside Sales Representative

Roche • Indianapolis, IN

1d • $47,300 - $87,900

About The Position

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Responsible for generating revenue and maximizing profitability and sales growth by closing sales. This role is typically aligned with a specific field sales rep(s) or field sales team. Sells to and services accounts via phone. Usually responsible for non-complex sales. Operates under moderate supervision. Applies advanced knowledge and skills to complete assignments requiring judgment and initiative. Understands implications of work and makes recommendations for solutions. Receives little instruction on daily assignments and may determine methods and procedures on new assignments. Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions. The Opportunity Contacts assigned customers and sells to/services accounts via phone or other electronic means within a designated territory to develop new business, grow existing business, maintain customer relationships and troubleshoot customer problems. This includes identifying and developing strategic account plans, developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Roche products, overcoming and managing objections, and negotiating to obtain sales. Negotiates and manages on-going account support, distribution relationships, and programs to meet the customer and Roche’s needs. Maintains complete and accurate customer data for assigned territory in sales force automation system per the timelines provided by business area. Captures customer complaints and inserts them into the Roche Quality System through the CAPA process. Follows Good Promotional Practices as outlined by the Roche Quality System.

Requirements

• Bachelor’s Degree or equivalent experience.
• Entry level sales or equivalent experience.
• Good oral and written communication skills including making impactful presentations.
• Negotiation and problem-solving skills.
• Ability to work in a regulated environment.
• Ability to understand technical market issues and factors.
• Planning and organization skills.
• Ability to drive revenue generation.

Nice To Haves

• Participation in an approved accelerated development, fellowship or rotational program may be considered in lieu of experience.

Responsibilities

• Generating revenue and maximizing profitability and sales growth by closing sales.
• Selling to and servicing accounts via phone.
• Operating under moderate supervision.
• Applying advanced knowledge and skills to complete assignments requiring judgment and initiative.
• Understanding implications of work and making recommendations for solutions.
• Receiving little instruction on daily assignments and determining methods and procedures on new assignments.
• Maintaining and continuously improving the quality system and achieving quality objectives through daily actions.
• Contacting assigned customers and selling to/servicing accounts via phone or other electronic means within a designated territory to develop new business, grow existing business, maintain customer relationships and troubleshoot customer problems.
• Identifying and developing strategic account plans.
• Developing and delivering the differentiating message and quantifiable economic value for products and services.
• Selling the primary differentiation of Roche products.
• Overcoming and managing objections.
• Negotiating to obtain sales.
• Negotiating and managing on-going account support, distribution relationships, and programs to meet the customer and Roche’s needs.
• Maintaining complete and accurate customer data for assigned territory in sales force automation system per the timelines provided by business area.
• Capturing customer complaints and inserting them into the Roche Quality System through the CAPA process.
• Following Good Promotional Practices as outlined by the Roche Quality System.

Benefits

• A discretionary annual bonus may be available based on individual and Company performance.
• This position also qualifies for the benefits detailed at the link provided below.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees