Inside Sales Representative- Bearings, Power Transmission

Wajax • Hamilton, ON

14d • $60,000 - $75,000

About The Position

Obtaining and up-selling parts and service orders, creating customer
satisfaction and adding value to the customer’s buying experience. Provide
consistently elevated levels of customer service to customers and accounts,
reaching business targets through excellent telephone sales and communication
skills.

Requirements

• Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
• Knowledge of mechanical power transmission, hydraulics and/or pneumatics'
• Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce preferred), completion of ongoing product training
• Responsible and adaptable
• Problem solving skills
• Results-oriented and willingness to always offer superior service
• Demonstrated skills in planning and organization of work
• Good team spirit

Responsibilities

• Develop and maintain confidential client information utilizing Wajax’s CRM software.
• Manages Customer Satisfaction with all existing customers by delivering the utmost in customer service.
• Generate new and repeat sales by providing product and pricing information in a timely manner.
• Determine customer requirements and expectations to recommend specific products and solutions.
• Recommend alternative products based on cost, availability, or specifications.
• Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items.
• Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Reps as required
• Attend site visits and customer presentations with After Market Sales Rep as required.
• Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely manner after hours on call rotation.

Benefits

• Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
• Wajax led e-learning, and product training through industry leading manufacturers.
• Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
• Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
• Award-Winning Health and Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees