Inside Sales Representative

Aston Carter•Miami, FL

3d•$20 - $22•Onsite

About The Position

As Sales Representative, you are responsible for overseeing the sales of products from begin to end. This individual is the direct point of contact with a customer and in charge of ensuring a customer's needs and expectations are met. A sales representative should know their product inside and out and guide their customers through the purchase process efficiently and satisfactorily.

Requirements

Customer service
Microsoft office
communication & people skills
Great customer service skills
2-3 years of sales experience

Responsibilities

Acquiring new customers by reaching out to leads
Researching customer's individual or business purchase needs
Serves existing customers by optimizing current purchase plan
Adjust sales tactics based on tests and new insights in the field
Resolves customer complaints and queries
Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Making recommendations for the customer
Maintains documentation on customer contact and account updates
Maintains monthly or bi-monthly minimum goals
Keeps management informed by submitting activity and result reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
Completes market research and monitors competitor activity
Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Provides historical records by maintaining records on area and customer sales.
Contributes to team effort by accomplishing related as needed.