Inside Sales Representative

Shape Technologies Group•Kent, WA

32d•Onsite

About The Position

Flow is looking for a motivated, driven Inside Sales Representative to help unlock the full value of our lead database and generate new sales opportunities. This role is focused on proactive outreach – identifying, engaging, and developing prospects into qualified opportunities. You’ll spend your time researching accounts, reconnecting with dormant leads, following up on inbound interest, and initiating conversations that move prospects closer to purchase. The ideal candidate is a self-starter who enjoys making connections, learning from every interaction, and consistently finding new opportunities within existing and new data sources. You’re comfortable reaching out to prospects across levels of an organization, asking thoughtful questions, and uncovering needs. This role sits within marketing but works closely with sales and plays a critical role in building pipeline. Success in this position comes from strong outreach activity, quality conversations, and the ability to turn interest into real opportunities for the sales team. This position also offers a clear path for growth into a direct sales role for individuals who demonstrate strong performance and aptitude. This role is based at Flow’s Customer Technology Center (CTC), where prospects and customers experience our cutting-edge equipment firsthand. This individual will have the opportunity to work closely with our technology in a hands-on environment, support customer visits, and gain practical exposure to waterjet, laser, and press brake systems.

Requirements

Comfortable interacting directly with prospects and speaking about technical products (training will be provided)
Strong prospecting, follow-up, and lead qualification skills
Strong organizational skills with the ability to manage multiple workflows simultaneously
High level of ownership, accountability, and attention to detail
Excellent verbal communication skills and strong interpersonal skills
Self-starter who can execute independently while contributing to process improvement over time
Mechanical or technical aptitude with an interest in industrial equipment and manufacturing processes
Curiosity and desire to understand how complex equipment works and how customers use it in real-world applications
Ability to identify opportunities within an existing database and convert leads into qualified pipeline
Persistent, proactive mindset with a desire to uncover and develop new opportunities
Interest in developing toward a more strategic or revenue-focused role in the future
Experience working in a CRM
Bachelor’s degree in business, marketing, or related field or relevant education and experience combined.
2–5 years of experience in inside sales, business development, sales support, or marketing

Nice To Haves

Previous manufacturing and waterjet experience a plus

Responsibilities

Proactively engage prospects through outbound outreach, including calling, email, and targeted follow-up
Reactivate and develop existing leads within our database
Research target accounts and identify key contacts
Build credibility by learning Flow’s product portfolio (waterjet, fiber laser, press brake)
Collaborate with sales to ensure smooth handoff of qualified leads
Continuously refine outreach messaging and approach based on results
Participate in and support in-person customer demonstrations, helping engage prospects, answer questions, and move opportunities forward
Act as the first point of contact for many of our potential customers
Track outreach activity and engagement to ensure visibility and follow-through