Inside Sales Representative
About The Position
Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada with a history of steady and secure growth. As a proud member of the Sonepar Group, the world's largest privately-held electrical distributor, Robertson is seeking talented individuals to join its dynamic Company. The Inside Sales Representative will be responsible for handling all incoming customer calls, managing customer orders, and communicating with customers regarding quotes, returns, and specifications. This role involves checking inventory, providing delivery dates, verifying prices, and maintaining sales order files and customer lists. The position requires making routine decisions in accordance with company policies and guidelines.
Requirements
- 2-4 years experience working in the electrical industry or equivalent knowledge
- High level of accuracy and attention to detail
- Excellent written communication skills
- Professional phone manners
- Able to work in a fast-paced environment
Nice To Haves
- Wire & Cable experience preferred
Responsibilities
- Provide support to all REW branches
- Handle incoming and outgoing customer calls in a professional manner
- Handle customer service requests including order entry, pricing, and order maintenance
- Assist and support Account Managers with customer orders and requests
- Quote customers
- Address product-related problems, including defective products and returns
- Spec products for customers
- Carry out any other duties assigned by management
Benefits
- Competitive salary
- Flexible benefits program (Medical, Dental, Vision, Health Spending Account)
- RRSP matching
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
- Career path
- Company paid Life Insurance
- Employee paid disability
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
