Inside Sales Rep - Christiansburg

State Electric Jobs•Christiansburg, VA
•Onsite

About The Position

State Electric Supply Co. is hiring an Inside Sales Representative in Christiansburg, Virginia. The role helps customers and branch operations by identifying customer needs, recommending suitable products or services, processing orders, preparing quotations, providing product information, and resolving questions. The representative responds to customers by phone, email, and in person, handles point-of-sale transactions when applicable, and works with branch teammates to keep daily operations running smoothly. The position combines customer service, sales, and product learning in a fast-paced, team-oriented environment, with opportunities to develop sales and electrical distribution industry knowledge and build a career with the company.

Requirements

  • High school diploma or equivalent.
  • Ability to accurately process orders, transactions, and customer information.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and attention to detail.
  • A customer-focused mindset and willingness to help solve problems.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Interest in learning products and building knowledge of the electrical distribution industry.

Nice To Haves

  • Previous customer service or sales experience preferred.

Responsibilities

  • Identify customer needs and recommend appropriate products or services.
  • Build and maintain strong customer relationships through friendly, dependable service.
  • Develop and maintain a strong understanding of State Electric products, services, and industry trends.
  • Process customer orders accurately and efficiently.
  • Prepare quotations and provide product information to help customers make purchasing decisions.
  • Respond to customer requests by phone, email, and in person as needed.
  • Operate the cash register and handle point-of-sale transactions when applicable.
  • Provide exceptional customer service and help resolve questions or concerns.
  • Work closely with branch teammates to support customers and keep daily operations running smoothly.

Benefits

  • Medical, prescription, dental, and vision coverage.
  • Health Savings Account options.
  • Life and disability insurance.
  • Wellness and healthcare support programs.
  • 401(k), Roth retirement options, and profit sharing.
  • Flexible paid time off.
  • Tuition reimbursement and education assistance.
  • Weekly pay with direct deposit.
  • Employee discounts and purchasing benefits.
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