Inside Sales Rep - Christiansburg

State Electric Supply Co. • Christiansburg, VA

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About The Position

State Electric Supply Co. is seeking an Inside Sales Representative in Christiansburg, Virginia. This customer-focused role helps customers identify products and solutions, resolve questions, process orders, prepare quotations, and make purchasing decisions. The representative builds and maintains customer relationships, develops knowledge of the company’s products and the electrical distribution industry, and collaborates with branch teammates to support daily operations. The role may also involve operating a cash register and handling point-of-sale transactions.

Requirements

• High school diploma or equivalent.
• Ability to accurately process orders, transactions, and customer information.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Customer-focused mindset and willingness to help solve problems.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Interest in learning products and building knowledge of the electrical distribution industry.

Nice To Haves

• Previous customer service or sales experience.

Responsibilities

• Identify customer needs and recommend appropriate products or services.
• Build and maintain strong customer relationships through friendly, dependable service.
• Develop and maintain knowledge of State Electric products, services, and industry trends.
• Process customer orders accurately and efficiently.
• Prepare quotations and provide product information to support customer purchasing decisions.
• Respond to customer requests by phone, email, and in person as needed.
• Operate the cash register and handle point-of-sale transactions when applicable.
• Provide exceptional customer service and help resolve questions or concerns.
• Work with branch teammates to support customers and keep daily operations running smoothly.

Benefits

• Medical, prescription, dental, and vision coverage.
• Health Savings Account options.
• Life and disability insurance.
• Wellness and healthcare support programs.
• 401(k), Roth retirement options, and profit sharing.
• Flexible paid time off.
• Tuition reimbursement and education assistance.
• Weekly pay with direct deposit.
• Employee discounts and purchasing benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED