Inside Sales Representative

General Insulation CompanyTukwila, WA
Onsite

About The Position

General Insulation Company is a national wholesale distributor of commercial and industrial insulation products, HVAC supplies, 3M Firestop products, and associated construction supplies. It is the largest privately held mechanical insulation distributor in North America. As a family-owned company, we have built our business by providing the highest quality products and superior service to our customers. We look forward to you joining our family!

Requirements

  • High school diploma
  • 1–2 years of inside sales or customer service experience
  • Strong communication skills, both verbal and written
  • Detail oriented with solid time-management skills
  • Ability to learn quickly and adjust to evolving processes

Nice To Haves

  • A background in construction materials, distribution, or related fields is helpful, but not required

Responsibilities

  • Welcome incoming customer calls or customer walk-ins by answering questions and following up with product recommendations and price quotes
  • Accurately enter customer orders, quotes, and product information into our system for timely customer fulfillment
  • Make daily outbound calls to current customers, prospects, and target accounts to strengthen relationships and drive new revenue opportunities
  • Provide support to the outside sales team by communicating customer activity, qualifying prospects, and nurturing leads
  • CRM Management – log activities, interactions, and customer information accurately (e.g., Sales Management Plus)
  • Maintain consistent communication with warehouse personnel to ensure customer needs are met
  • Assists in warehouse and additional functions as needed

Benefits

  • 401(k) match of up to 100%
  • Annual year-end bonus
  • Reimbursement up to $3,000 per year for approved coursework (course tuition only; books, lab fees, and related expenses are not included)
  • Health, Dental, Vision and Life Insurance
  • Choice between a no-cost high-deductible health plan (HDHP) with an optional HSA, or a PPO plan through Blue Cross Blue Shield
  • Inclusive team atmosphere with support, training, and growth opportunities across the company
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