Inside Sales Representative - Remote

UPSMontreal, QC
Remote

About The Position

At UPS, our Business Development team is the driving force behind our growth. We partner with businesses of all sizes to deliver innovative logistics solutions, helping them succeed in an ever-changing global market. Our Inside Sales Representative acts as a trusted advisor for growing UPS Small Package business within the small customer segment. With clear growth opportunities—from Inside Sales Representative into Account Executive—your development never stops. This entry business development position level is responsible for prospecting for new customers while working with existing clients to retain and grow revenue within an assigned book of business. The successful candidate has exceptional relationship building and communication skills to effectively assess customer needs and present appropriate solutions to support both revenue growth and retention of existing business. This role assists customers in navigating the ever-changing world of logistics and researches the competitive environment and uses product knowledge to generate creative and unique solutions to meet customer needs and business objectives.

Requirements

  • Plus 2 years of B2B sales experience, preferably in logistics, transportation, or a related industry
  • Proficiency in French and English (written and spoken)
  • Intermediate computer skills: Word, Excel, Outlook (Microsoft Office) and Salesforce
  • Excellent verbal and written communication skills
  • Strong financial and market knowledge
  • Excellent negotiation and presentation skills
  • Meets local age and operations requirements to operate a vehicle | Class 5 License
  • Availability to work flexible hours and provides own vehicle for business

Nice To Haves

  • Bachelor's degree or International equivalent

Responsibilities

  • Prospect for new clients to expand market share in the small customer segment.
  • Respond to and resolve customer inquiries timely and effectively.
  • Develop strong relationships with existing customers to support growth and ensure a positive customer experience with every interaction.
  • Creates and positions compelling value proposals to potential and existing customers.
  • Participate in weekly team meetings and training sessions.

Benefits

  • Competitive base salary plus participation in our Sales Incentive Program (SIP)
  • Comprehensive health, dental, and vision coverage
  • Group insurance and pension/retirement savings plans
  • Paid vacation and personal time off
  • Employee stock purchase plan
  • Sales-specific perks such as car allowance reimbursement
  • Structured training and development, including participation in the UPS Sales Academy
  • Team support environment with assigned coach and mentor.
  • Employee discounts on UPS services and partner brands
  • Global career opportunities with a company that prioritizes growth and innovation
  • A strong culture of promotion from within will support future personal and professional development.
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