Inside Sales Representative
About The Position
Triangle Fastener Corporation is seeking a detail-oriented and service-driven Inside Sales Representative to join their team in San Antonio, TX. This role serves as the primary point of contact for customer inquiries via walk-in, phone, and email, ensuring a positive sales experience. The position supports both individual customers and the Outside Sales team by managing quotes, orders, and daily customer service to maintain client relationships and project momentum. Triangle Fastener Corporation has been a trusted wholesale distributor of construction products since 1977, with over 30 branches nationwide.
Requirements
- 1+ year in customer service or related position
- Proficient in Microsoft Office Suite
- Strong multitasking and time management skills
- Excellent communication skills, written and verbal
- A collaborative mindset with strong problem-solving abilities
- Ability to learn and operate company software, including CSD
- Customer-centric mindset with a commitment to delivering on promises
- High School Diploma or GED
Nice To Haves
- 3+ years in inside sales or similar position
- Associate’s degree in business, sales, or related field
Responsibilities
- Providing timely and accurate customer quotes via phone, email, and in-person inquiries
- Handling walk-in sales and guiding customers through product selections
- Entering and processing orders with precision and speed
- Collaborating with warehouse and inventory teams to ensure stock levels meet demand
- Coordinating delivery schedules and providing updates to customers
- Supporting the Outside Sales team by managing backend processes and customer follow-ups
- Maintaining a clean and professional showroom and promoting featured products
- Addressing and resolving customer issues proactively and professionally
- Preparing and sending product samples, catalogs, and credit applications
- Reviewing open sales reports and ensuring data integrity
- Pulling counter orders as needed to ensure timely customer service
- Working closely with the Branch Operations Manager and sales staff daily
Benefits
- Medical, Dental, and Vision Insurance
- Safe Harbor 401(k) with automatic employer contributions
- Company-paid short-term disability and life insurance
- Paid holidays starting Day 1
- Professional development through training and industry events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
