Inside Sales Representative

FERGUSONSouth Burlington, VT
$19 - $30Onsite

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to join their team in South Burlington, VT. This role involves preparing and managing pricing proposals, supporting new sales opportunities, providing product information, developing customer documentation, acting as a liaison between customers and internal teams, and overseeing the Order-to-Invoice cycle. The position also requires ensuring compliance with company policies, maintaining attendance, and working in a warehouse environment. The role may also include driver duties.

Requirements

  • 1 to 3 years of experience in a sales support, customer service, or related role.
  • Must be at least 18 years old.
  • Valid state issued license is required.
  • Ability to lift items that weigh up to 50lbs regularly.
  • Prior forklift experience or the willingness to learn.

Nice To Haves

  • Experience in a target-driven sales environment preferred.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
  • Develop and maintain customer documentation that outlines product information and solution details.
  • Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
  • Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • Must be comfortable working in a warehouse environment.
  • May be responsible for providing driver duties and responsibilities.

Benefits

  • health, dental, vision, paid time off, life insurance and a 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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