Inside Sales Representative

NOV • Fort Worth, TX

48d • Onsite

About The Position

The Inside Sales Representative will own the end-to-end development and delivery of capital equipment quotations, proposals, and commercial documentation. This role involves managing quotation priorities, driving timely proposal delivery, and serving as the commercial lead for assigned opportunities. The representative will execute contract reviews, purchase order validation, and order entry activities, while also managing commercial clarifications and order modifications. They will act as the primary commercial point of contact for customers, drive alignment across various internal departments, and resolve commercial issues. Additionally, the role requires identifying and escalating commercial risks, maintaining accurate information in business systems, and driving continuous improvement initiatives. This position specifically supports ISE capital equipment opportunities and partners with regional sales teams to drive profitable revenue conversion and customer satisfaction.

Requirements

• Excellent written and verbal communication skills in English.
• Strong organizational skills with the ability to manage multiple opportunities and deadlines simultaneously.
• Strong attention to detail and commitment to commercial accuracy.
• Ability to interpret customer requirements, contracts, purchase orders, and commercial documentation.
• Advanced proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Minimum 3 years of experience in sales, commercial operations, proposal management, order management, customer service, or related commercial functions.
• Experience managing quote-to-order processes within a manufacturing, industrial, energy, or capital equipment environment preferred.
• Experience developing customer quotations, proposals, and commercial documentation.
• Experience utilizing ERP, CRM, or related business systems.
• Experience supporting capital equipment sales and order execution preferred.
• Strong ownership mentality with a focus on execution, accountability, and results.
• Excellent organizational, analytical, and problem-solving capabilities.
• Ability to manage competing priorities and deliver high-quality work in a fast-paced environment.
• Effective communicator with strong relationship-building and stakeholder management skills.
• Self-motivated with the ability to work independently and exercise sound judgment.
• Customer-focused with a proactive approach to issue resolution and continuous improvement.
• Strong understanding of quote-to-order, proposal development, and commercial execution processes.
• Working knowledge of ERP and/or CRM systems such as D365 or similar platforms.
• Ability to develop accurate and professional commercial proposals, quotations, and customer-facing documentation.
• Understanding of pricing, margins, commercial terms, and profitability drivers.
• Knowledge of commercial contract review, order management, and commercial governance practices.
• Advanced proficiency in Microsoft Office applications, particularly Excel.

Nice To Haves

• Experience managing quote-to-order processes within a manufacturing, industrial, energy, or capital equipment environment.
• Associate or bachelor’s degree in business, Engineering, Marketing, or a related discipline.
• Experience supporting capital equipment sales and order execution.

Responsibilities

• Own the end-to-end development and delivery of capital equipment quotations, proposals, and commercial documentation.
• Manage quotation priorities and drive timely proposal delivery to meet customer deadlines and business objectives.
• Serve as the commercial lead for assigned opportunities, ensuring customer requirements, pricing, scope, and commercial commitments are accurately defined and executed.
• Execute contract reviews, purchase order validation, and order entry activities to ensure accurate order booking.
• Manage commercial clarifications, change requests, and order modifications throughout the order lifecycle.
• Lead commercial handoff activities to ensure customer requirements, scope, and commercial commitments are clearly transferred to execution teams.
• Act as the primary commercial point of contact for customers throughout the quotation and order process.
• Drive alignment across sales, engineering, operations, supply chain, finance, and shared services to achieve customer and business objectives.
• Resolve commercial issues, manage escalations, and proactively communicate order and proposal status to customers and stakeholders.
• Identify and escalate commercial, contractual, compliance, and financial risks associated with quotations and customer orders.
• Maintain accurate quote, order, pricing, and customer information within CRM, ERP, and related business systems while ensuring compliance with company policies and delegated authority requirements.
• Drive continuous improvement initiatives that enhance commercial execution, process efficiency, and customer responsiveness.
• Own commercial execution activities supporting ISE capital equipment opportunities and customer orders.
• Partner with regional sales teams and product line personnel to drive profitable revenue conversion and customer satisfaction.
• Contribute to operational excellence through disciplined commercial execution, process standardization, and continuous improvement initiatives.

Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date).
• All regular full-time employees receive up to 11 paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree