Inside Sales Representative
About The Position
Inside Sales Representative Storage Scholars is a high-growth company that’s undergone 100% year-over-year growth since its inception in 2017. Our goal is to change the way college students across the country move in and out of residence halls with our all-inclusive moving, storage and shipping service. Storage Scholars is fast-moving, tenacious, innovative, and core-product-focused. We strive to be the premium option among the competition by offering the best user experience available, which is dependent on continuously improving our technology. We expect passion and buy-in from every team member, no matter the role. We believe everyone, regardless of their position, brings unique knowledge, skills, and perspective that makes us who we are. All voices are not just welcomed but encouraged to be a part of the decisions and direction of the organization. At Storage Scholars, egos are left at the door, wins are celebrated as a team, and learning never stops. As an Inside Sales Representative at Storage Scholars, your primary responsibility is being a consultative guide for customers seeking solutions for student move-in, move-out, storage, and shipping. As a member of the greater Customer Experience Team, you will be a crucial link between the customer and their understanding and adoption of the services that we offer.
Requirements
- Exceptional communication with strong sales aptitude.
- Strong critical thinking skills.
- Ability to handle fast-paced changes and intense workloads.
- Strong phone presence.
- High emotional intelligence to understand fellow team members and clients alike.
- Technologically savvy, with the ability to learn new software rapidly.
Nice To Haves
- 1–2 years of customer-facing experience (such as retail, hospitality, or customer service).
Responsibilities
- Field inbound leads from both lead form submissions and inbound calls.
- Make proactive phone calls to existing and former customers to promote service usage.
- Provide service estimates for customers via call, SMS, and email.
- Guide customers through their order flow in our online portal to book their moves.
- Promote additional services and service upgrades to customers, as well as generate referrals.
Benefits
- Generous PTO plan.
- Health and Wellness Benefit.
- Hybrid schedule with flexibility on remote days.
- Ability to grow with our rapidly growing company and team.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
