Inside Sales Representative

Milton CAT•North Reading, MA

65d•Onsite

About The Position

Milton CAT is seeking motivated individuals to join their Inside Sales Representative program, designed to launch careers in the heavy equipment industry. This 18-month program offers exposure to various sectors including construction, agriculture, forestry, and logging, with opportunities for specialization and advancement. Participants will learn about the company's products, parts, services, and processes, preparing them for long-term careers with a leading Caterpillar Dealer. The program includes incremental pay increases every six months with successful completion of program steps and is bonus eligible.

Requirements

Interest and enthusiasm to learn about equipment, technologies, and services.
Ability to work with customers to understand their needs and solve challenges.
Self-motivated – take ownership for your territory and pride in it.
Excellent communication skills, both verbal and written.
Excellent organizational skills and the ability to multitask.
Ability to listen and understand customers’ needs.
Ability to achieve targets and goals.
Must have a valid driver’s license and maintain a clean driving record.
Must apply online.
Background check and drug test are required.

Nice To Haves

Technical knowledge and experience within the industry.
Prior experience with Microsoft Office and other computer applications.
Prior customer service and cold calling experience.

Responsibilities

Communicating with customers, making outbound calls to potential customers, and following up on leads.
Understanding customers' needs and identifying sales opportunities.
Answering potential customers' questions and sending additional information via phone, text, and email.
Keeping up with product and service information and updates.
Creating and maintaining a database of current and potential customers.
Explaining and demonstrating features of products and services.
Staying informed about competing products and services.
Researching and qualifying new leads.
Closing sales and achieving sales targets.
Complete ongoing training and development programs.
Working with new customers to establish a relationship with Milton CAT and process sales leads.
Serve as a liaison between departments.