Inside Sales (Safety)

Source Atlantic Ltd.•Sudbury, ON

3d•CA$40,000 - CA$55,000•Onsite

About The Position

Soucie Salo, Source Atlantic, and The Bolt Supply House have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Sudbury, ON.

Requirements

2 or more years of Inside Sales, Customer Service, and/or Counter Sales, preferably working with a fast-paced distributor of Safety equipment, Industrial components, or similar.
Strong customer service skills with a professional, positive attitude.
Clear and effective communication skills.
Able to work in a fast-paced environment and manage multiple tasks simultaneously.
Honest, dependable, and punctual with a proactive work ethic.
Solid problem-solving skills with strong attention to detail and accuracy.
Strong time management skills with the ability to work independently and as part of a team.
Capable of following written instructions, safety procedures, and documented processes.
Comfortable using computers and software such as Microsoft Office and ERP systems.

Responsibilities

Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed.
Provide reliable updates on product availability, shipment status, and delivery timelines.
Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues.
Follow up with customers after sales to ensure satisfaction and address concerns.
Maintain organized customer records and communicate demand changes to purchasing.
Support inventory counts and maintain accurate system data.
Adhere to company policies and procedures.
Perform other duties as assigned.