Inside Sales Representative

Martin Sprocket & Gear•Scottdale, GA

24d•Onsite

About The Position

Inside Sales Representative at Martin Sprocket & Gear is responsible for completing hands-on training, developing product expertise, providing technical support, responding to inbound sales inquiries, proactively engaging customers, processing orders and quotes, collaborating with Outside Sales, and analyzing sales data. The role requires a Bachelor's degree, mechanical aptitude, 1-3 years of sales or customer service experience, computer proficiency, and the ability to adapt to new processes and communicate effectively. The position involves working Monday-Friday, 8:00 AM - 5:00 PM, with the ability to sit at a desk for prolonged periods and lift up to 15 pounds as needed. Martin Sprocket & Gear is a global leader in mechanical power transmission components, material handling systems, and custom forgings, known for its quality products and customer-centric approach.

Requirements

Bachelor's degree required.
Strong mechanical aptitude or technical inclination.
Ability to understand and work with complex technical or mechanical specifications.
1-3 years of experience in a sales or customer service role, ideally within a manufacturing or technical environment.
Strong computer skills.
Ability to adapt to new processes, technologies, and work environments.
Ability to communicate effectively with customers, understanding their needs and providing high-quality service.
Strong verbal and written communication skills.
Ability to manage the sales process efficiently with accuracy and attention to detail.
Ability to handle multiple orders and quotes simultaneously.
Ability to analyze data and identify growth opportunities.
Ability to collaborate with cross-functional teams and manage multiple projects.
Strong interpersonal skills to foster collaboration.
Strong troubleshooting and problem-solving abilities.
Diligence and reliability, performing duties with responsibility, dependability, and attention to detail.
Ability to work for prolonged periods sitting at a desk and on a computer.
Capability to lift up to 15 pounds as needed.

Nice To Haves

Experience with Microsoft AX.

Responsibilities

Complete hands-on training, including time in a manufacturing environment.
Develop deep understanding of the company's products and services.
Provide technical support and guidance to customers.
Respond to inbound sales inquiries regarding product details, pricing, order status, or delivery confirmation.
Proactively engage existing customers via phone, email, and other channels to generate new sales opportunities.
Process orders and quotes for stock items and custom-manufactured components and systems.
Collaborate with Outside Sales representatives on open opportunities.
Analyze sales data and market trends to identify growth opportunities.