Inside Sales Representative
About The Position
Build a Sales Career in Premium Furniture DutchCrafters is the leading online retailer of Amish furniture and a growing ecommerce company based in Sarasota, Florida. Our team helps customers furnish their homes and workspaces with premium, master-crafted furniture built to last for generations. If you enjoy consultative sales, relationship building, and helping people make meaningful furniture purchases, this is a chance to grow your career with a respected brand. We're looking for a motivated sales professional who can turn customer conversations into confident buying decisions and long-term loyalty. As our Inside Sales Specialist, you'll become a trusted furniture sales expert, guiding customers by phone, chat, and email as they choose customizable furniture for their homes, offices, and unique spaces.
Requirements
- Experience in sales, inside sales, retail sales, customer service, account support, or another customer-facing role.
- Strong communication, relationship-building, organization, and follow-up skills.
- Comfort using Office 365, CRM systems, databases, and online tools in a fast-paced environment.
- High school diploma required.
- All candidates must be authorized to work in the United States without sponsorship.
Nice To Haves
- Furniture industry experience is helpful, but not required.
- If you have strong sales instincts, customer service skills, and the ability to learn quickly, we'll help you become a furniture expert.
Responsibilities
- Connect with customers through inbound calls, chats, emails, and leads, delivering a high-quality furniture sales experience from first conversation through completed order.
- Use consultative sales skills and product knowledge to recommend furniture solutions that match each customer's style, space, budget, and customization needs.
- Follow up thoughtfully, answer questions, coordinate vendor details, and build trust that leads to stronger conversion, repeat business, and customer satisfaction.
- Manage orders, CRM updates, quotes, and sales pipeline activity with accuracy while partnering across teams to deliver a seamless customer experience.
Benefits
- comprehensive health, dental, vision, and life insurance benefits
- 401(k) with company match
- generous paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
