Inside Sales Representative

MacDonald-Miller Facility Solutions • Seattle, WA

1d • Hybrid

About The Position

At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over 1,600 employees across 13 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: New construction – Engineering, fabrication and installation of mechanical systems for new projects following lean construction practices. Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies. Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response. Building performance – Control systems, fault detection, energy services and remote monitoring. Energy & Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients. People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both. Inside Sales Representative – This is where you come in. We’re looking for two Inside Sales Representatives to support our maintenance base by primarily handling incoming requests for HVAC maintenance proposals. In this role, you will focus on inquiries from internal teams and external customers, developing tailored maintenance proposals for commercial buildings. You will also proactively engage with current clients from other business units to propose warranty service maintenance scopes. In return for achieving aggressive goals, you’ll get rewarded with more to own, a ton of growth opportunities, and more freedom than you’ve probably ever had.

Requirements

• Excellent communication, customer service and follow-up skills
• The ability to quickly understand customer needs
• Expertise leveraging your product knowledge to build strong relationships and close deals
• 3-4 years of experience in a mechanical, sales or administrative role
• Exceedingly high ownership of tasks and clients
• Passionate with a can-do attitude
• A very strong communicator
• A creative problem solver

Responsibilities

• Foster strong internal integration and supportive working relationships with field teams, service managers, and other departments.
• Deliver high-quality, timely maintenance proposals that clearly communicate the company’s capabilities and the benefits of partnering with a full-service mechanical contractor.
• Protect, maintain, and grow the customer base by converting inquiries into signed Service Agreements.

Benefits

• Medical, dental, vision for employees (coverage available for dependents for shared premium).
• 401k retirement plan including Company matching.
• Vacation and Sick Compensation (PTO), and Holiday Pay!
• Disability income protection including short term and long-term disability.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees