Inside Sales Representative - Waterworks

FERGUSON•Warren, MI

8d•$20 - $31•Onsite

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to join their team in Warren, MI. Since 1953, Ferguson has been a source of quality supplies for a variety of industries, aiming to make customers' complex projects simple, successful, and sustainable. Ferguson, a Fortune 500 company, serves multiple industries including Waterworks. The company has approximately 36,000 associates across 1,700 locations and is committed to building something meaningful. This role involves training in both the warehouse and at the sales counter.

Requirements

1 to 3 years of experience in a sales support, customer service, or related role.
Experience in a target-driven sales environment preferred.
Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
Strong organizational and project management skills; experience in project management is a plus.

Responsibilities

Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
Develop and maintain customer documentation that outlines product information and solution details.
Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
Maintain regular, reliable attendance and complete other duties as assigned.