Inside Sales Representative - Waterworks

FERGUSONChesapeake, VA
$19 - $30Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. We are seeking a motivated and detail-oriented Inside Sales Representative to join our team, located in Chesapeake, VA

Requirements

  • 1 to 3 years of experience in a sales support, customer service, or related role.
  • Must be comfortable performing physically demanding work
  • Ability to transition between warehouse, yard, counter, and administrative duties as needed
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.

Nice To Haves

  • Experience in Waterworks or Construction is a plus
  • Experience in a target-driven sales environment preferred.
  • Strong organizational and project management skills; experience in project management is a plus

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives, supporting efforts to generate sales in the utility market segment.
  • Develop and maintain customer documentation that outlines product information and solution details.
  • Act as a liaison between customers and internal teams, ensuring effective communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, ensuring quality standards are upheld and all corrective actions and field quality reports are managed effectively.
  • Ensure compliance with company policies, including Health, Safety, and Environmental (HSE) requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.
  • This role involves training in the warehouse, yard, and at the sales counter.

Benefits

  • health, dental, vision, paid time off, life insurance and a 401(k) with a company match
  • mental health coverage
  • gender affirming and family building benefits
  • paid parental leave
  • associate discounts
  • community involvement opportunities
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