Inside Sales Representative

Martin Sprocket & Gear•Sacramento, CA

2d•$70,304 - $70,304•Onsite

About The Position

Are you ready to bring your Inside Sales skills to a team that values precision and innovation? At Martin Sprocket & Gear, we’re dedicated to producing quality mechanical power transmission components, material handling systems, and custom forgings with excellence, and we're looking for a skilled Inside Sales Rep like you! This role involves completing hands-on training, developing deep product expertise, and providing technical support to customers. You will respond to inbound sales inquiries, proactively engage existing customers to generate new sales opportunities, and process orders and quotes for both stock items and custom-manufactured components and systems. Collaboration with Outside Sales representatives is key to driving customer growth, and you will also analyze sales data to identify potential areas for growth and improvement.

Requirements

Bachelor's degree
Strong mechanical aptitude or technical inclination and the ability to understand and work with complex technical or mechanical specifications.
1-3 years of experience in a sales or customer service role, ideally within a manufacturing or technical environment.
Strong computer skills are required to manage daily tasks efficiently.
Adapt to new processes and environments: Demonstrate flexibility in adjusting to new processes, technologies, and work environments.
Communicate effectively with customers: Understand customer needs and provide high-quality service through clear and effective communication.
Exhibit strong verbal and written communication skills: Support customer inquiries and needs with excellent communication abilities.
Manage the sales process efficiently: Ensure accuracy and attention to detail from order entry to fulfillment, maintaining customer satisfaction.
Handle multiple orders and quotes simultaneously: Maintain efficiency and organization while managing multiple orders and quotes.
Analyze data and identify growth opportunities: Use data to understand market trends and find opportunities for business growth.
Collaborate with cross-functional teams: Work effectively in teams and manage multiple projects at the same time.
Foster collaboration through strong interpersonal skills: Build teamwork and cooperation across departments.
Demonstrate troubleshooting and problem-solving abilities: Show strong skills in resolving issues and overcoming challenges.
Exhibit diligence and reliability: Consistently perform duties with responsibility, dependability, and attention to detail.
Ability to work for prolonged periods sitting at a desk and on a computer, with the capability to lift up to 15 pounds as needed.

Nice To Haves

Experience with Microsoft AX

Responsibilities

Complete hands-on training, including time in a manufacturing environment to develop practical knowledge.
Gain a deep understanding of the company's products and services, including features, benefits, and technical specifications.
Assist customers by offering technical information and guidance to help them select the appropriate products for their needs.
Handle sales calls from existing customers regarding product details, pricing, order status, or delivery confirmation.
Reach out to existing customers via phone calls, emails, and other communication channels to generate new sales opportunities.
Enter orders and quotes for both stock items and custom-manufactured components and systems.
Work with Outside Sales representatives on open opportunities within their sales territories to drive customer growth.
Review sales figures and market trends to identify potential areas for growth and improvement.