Inside Sales Representative
About The Position
Ascensia Diabetes Care is a global specialist diabetes care company, dedicated to helping people living with diabetes. Our mission is to empower people living with diabetes through innovative solutions that simplify and improve their lives. We use our innovation and specialist expertise in diabetes to develop high quality solutions and tools that make a positive, daily difference for people. At Ascensia, our values serve as the bedrock of our organization. They guide our decisions, actions, and interactions, shaping the culture we collectively foster. Our Values include: Resilient Growth Mindset Executional Excellence Courageous Leadership Inclusive Collaboration We believe that when we live our values authentically, both individually and as a team, we unlock our true potential and drive sustainable success. The Inside Sales Representative (ISR) is responsible for creating demand for Ascensia’s products to achieve the annual sales commitments while providing excellent customer service within the assigned territory, primarily by using the telephone, but also email, web or other technology. Under the supervision and coaching of a regional sales manager, the ISR will be responsible for outbound telephone calls detailing Ascensia’s diabetes care products primarily to pharmacy customers. Their key points of contacts include Pharmacy Owners, Pharmacists and Technicians at both chains and independent accounts. Location: Remote - GTA
Requirements
- University Degree (Science or Business preferred) is required
- 3+ years HealthCare experience
- Experience with virtual interactions with Pharmacists or other Healthcare Professionals
- Proving record of driving results and high bias for action
- Adept to working in a fast-paced, customer-oriented environment juggling multiple priorities
- Excellent customer focus, able to identify opportunities and potential risks in territory
- Demonstrates ability to build and maintain strong relationships with customers
- Excellent presentation, communications skills and listening skills
- Strong organizational and time-management skills
Responsibilities
- Deliver key selling messages of all Ascensia’s products to pharmacy customers, via outbound telephone calls, email, web or other virtual platforms to meet and/or exceed sales goals
- Manage assigned territory to ensure approach reach and frequency (maintains 10-15 customer calls per day)
- Builds relationships with key contacts and follows principles of sales excellence, demonstrating high quality and professional interactions to promote the benefits of Ascensia’s products
- Recognizes and efficiently acts on business opportunities for Ascensia’s products and services implementing national marketing trade or banner specific programs to support customer/business needs and territory sales and objectives
- Prepares and updates territory business plan as needed (plan of action for key customers, optimal call coverage, budget allocation etc.,) and ensures proper analysis of territory KPI’s while effectively using dashboards to analyze and track progress
- Works collaboratively with team members and management to execute business plans and is an active participant within their regional and national sales teams, sharing knowledge and trends
- Captures key information discussed during calls and keeps contact list up-to-date and enters all relevant call details into CRM in real time
- Helps with vacant territory coverage as needed
- Completes all mandatory corporate training and adheres to all policies, procedures and code of conduct
- Occasional travel to visit customer(s) if needed
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
