Inside Sales Representative, Services

USA Donaldson Company•Bloomington, MN

12d•Hybrid

About The Position

Donaldson is seeking a motivated and organized Inside Sales Representative, Services to support a remote sales territory within our Donaldson Filtration Services Division. This role focuses on selling maintenance service programs and identifying service opportunities for both existing and prospective customers. This opportunity is ideal for an individual with inside sales experience who thrives in a fast-paced environment, enjoys managing multiple opportunities simultaneously, and is driven by business growth. Candidates with experience supporting large territories and industrial customers will be especially successful in this role. Qualified candidates must be able to work a hybrid schedule at our Bloomington, MN office.

Requirements

High School Diploma or equivalent
2+ years of professional experience in customer service, technical sales, or a related industry

Nice To Haves

Bachelor's degree.
Experience supporting customers and managing sales opportunities in a business environment.
Knowledge of industrial markets and applications.
Experience with industrial dust, fume, and mist collection solutions.
Ability to work independently and succeed in a self-directed environment.
Strong technical aptitude and mechanical understanding.
Excellent organizational, planning, and time-management skills.
Experience in a B2B sales or brokerage environment.
Proficiency with CRM systems, Microsoft Office, and service management software such as FieldServio.
Strong verbal and written communication skills, including active listening and customer engagement.

Responsibilities

Support territory sales strategies to achieve revenue and profitability goals.
Identify, promote, and sell service solutions to existing and prospective customers while proactively developing new business opportunities within a large customer base.
Partner with the aftermarket parts team to uncover service opportunities and customer needs.
Manage the full sales cycle, including lead generation, pipeline development, opportunity management, and closing activities.
Provide post-sale support to ensure customer satisfaction and successful service delivery.
Build and strengthen customer relationships while providing product and service training to maximize sales opportunities.
Develop and expand partnerships within Donaldson's dealer and contractor network to grow service capabilities and market reach.
Collaborate with Donaldson Industrial sales teams and corporate initiatives to identify and capitalize on growth opportunities.
Maintain accurate customer and opportunity information using CRM and approved sales tools.
Support field sales representatives with service quotations and follow-up activities.