Inside Sales Representative - RV Specialty

LKQ Corporation•Elkhart, IN

3d•Hybrid

About The Position

As an Inside Sales Representative – RV Specialty at NTP Stag, you will provide customers (current and potential) with a world-class sales experience utilizing your outstanding customer service skills and knowledge of our RV product offerings and business systems. NTP Stag is a division of Keystone Automotive Operations, Inc., the leading distributor of specialty automotive, RV, & marine aftermarket parts and accessories. LKQ Corporation is a Fortune 500 leader operating across 25 countries with over 1,600 locations.

Requirements

Strong phone skills with 2+ years previous call center experience
High School Diploma or GED equivalent.
Microsoft Office experience.
Strong time management and organizational skills
Strong verbal and written communication skills.
Ability to communicate concisely with internal and external customers.
Must be able to thrive in a group/team environment
Able to travel, up to 10%, for customer visits or trade shows
Strong work ethic
Dependable and punctual

Nice To Haves

RV industry experience
Prior sales or account management experience
Some college coursework/degree
Experience in training / educating people (Example: Teaching your customer how to use online/system features)

Responsibilities

Outbound phone sales calls to established customer base promoting sales of new and existing products & services.
Daily maintenance of CRM database to ensure all customer/account information is accurate and current.
Analysis of individual customer base to determine causes for customer growth and/or decline
Continuously augmenting your product and industry knowledge through company and supplier training and self-directed learning.
Provide front-line incoming phone queue support, including technical support
Proper entry of quotes and orders.
Initial point of contact for all customer service-related issues/concerns
Build long-lasting business relationships with the customer base
Maintain daily phone metric standards established by the management team
Initiates and supports the continual improvement of LKQ and Keystone Automotive Operations, Inc. quality improvement system.

Benefits

Potential for a hybrid work-from-home schedule! (Based on performance)
Lucrative incentive & awards programs that pay you for your results
Health Benefits: Medical, Dental, Vision, HSA/FSA Options
Wellness Benefits: Access to HINGE Health, Employee Assistance Program, and more
Financial Security: 401(k) with company match, Company-paid Life Insurance, and Long-term Disability, Short-term Disability
Paid Time Off (PTO) & Holidays
Education Support: Tuition Assistance and Scholarships for Dependents
Employee Referral Bonus Program
Employee Purchase Discounts
Professional Opportunities: Ongoing training, internal growth, and leadership development
Inclusive Culture: Team-driven environment that values innovation and integrity