Inside Sales Representative, Jr.

MAD Elevator Inc•Mississauga, ON

1d•CA$0 - CA$53,000•Onsite

About The Position

The incumbent will be reporting to the Sales Manager and working alongside other members on the sales team. The Jr. Inside Sales will provide customer support by assisting with order configuration, project estimation, and providing advice and solutions to issues using general industry knowledge, while developing and maintaining productive relationships with customers. Ideal candidate will possess excellent customer service and communication skills, natural ability to build relationships, self-motivator, organized and can work under pressure.

Requirements

College diploma, university degree or equivalent experience
Minimum of 3 years of experience in a customer service role.
Strong computer skills and Microsoft Office Suite proficiency
Applicable technical aptitude preferred
Experience in Manufacturing an asset

Responsibilities

Review project specifications to create proposals and quotations for projects.
Provide advice and solutions to customers using company products.
Receive inbound phone calls to provide customer service, information, and quotations.
Enter orders into an ERP system.
Develop strong and productive relationships with customers.
Demonstrate exceptional customer service skills.
Highly organized with a positive attitude.
Desire and ability to learn.
Strong written and verbal communication skills, tact and judgement.
Ability to work with minimal supervision.
Able to lift up to 15lbs, may work in hot areas 5%, noise 5%.
Ensure adherence to Health and Safety as well as active participation in 5S activities in work area.