Inside Sales Representative - Full Benefits Consulting

Gallagher • Eden Prairie, MN

11d

About The Position

NIS, a subsidiary of Gallagher, is seeking an Inside Sales Representative - Full Benefits Consulting to join their growing team. This role supports Full Benefit Consulting clients with timely service and day-to-day help, working closely with Account Managers, Full Benefit Consultants, vendors, and carriers to keep work moving. The position offers a mix of client service, problem solving, and teamwork. Responsibilities include helping clients understand their benefits and plan options, supporting renewals, open enrollment, and plan updates for group medical, dental, vision, life, disability, and FSA programs.

Requirements

• Two years of customer service experience, ideally in employee benefits
• Two years of post-secondary education, a degree, or equivalent experience
• Experience with medical insurance plans
• Ability to read insurance policy language and explain it clearly to clients
• Careful approach to problem solving, follow-through, and decision-making
• Comfort working with Word, Excel, Outlook, and Adobe Acrobat
• Ability to learn in-house systems and software
• Clear written and spoken English
• Basic math skills for rate comparisons and related work
• Careful eye for detail when writing, reviewing, and proofreading
• Ability to stay organized and manage several priorities at once
• Confidence working both on your own and with a team
• Ability to handle client, vendor, and carrier conversations with care
• Willingness to earn a Life & Health insurance license for each state in your region within 60 days of hire
• Consistent daily attendance and willingness to work occasional last-minute overtime

Responsibilities

• Manage an assigned book of business by handling policy changes, client questions, RFP support, open enrollment tasks, and coverage and rate comparisons.
• Gather details needed for renewals, review plan documents, and help keep files and systems accurate and up to date.
• Support client onboarding and implementation, along with best-practice calls and service follow-up.
• Prepare open enrollment materials and presentations.
• Support third-party benefit admin system work.
• Identify opportunities to improve service for clients and the team.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree