Inside Sales Rep - Product Support

Fabick Cat•Milwaukee, WI

About The Position

Fabick Cat is hiring an Inside Sales Rep - Product Support to support sales of generators and electrical distribution equipment. The role qualifies leads, develops opportunities, prepares detailed quotes, and manages retail product projects. It works with Outside Sales Representatives, Project Managers, and the Sales Coordinator, and maintains relationships with customers, contractors, and end-users across industry types. Through customer needs analysis, the representative identifies requirements and provides solutions, while maintaining customer account and machine population information to support targeted sales activity and territory goals. The position also includes promotional campaigns, continuous goal-setting and improvement, and completion of the dealership’s ISR training program. Fabick Cat is the authorized Caterpillar equipment dealer for major portions of Illinois and Missouri, all of Wisconsin, and Michigan’s Upper Peninsula. The company has operated for over 100 years and is headquartered in Fenton, Missouri. It describes itself as a family-oriented organization committed to investing in employee development and offers a competitive total compensation and benefits package.

Requirements

High level of customer service skills.
Strong technical and project management skills.

Nice To Haves

Bachelor's degree in sales, marketing, or a related field.
Experience in the commercial power industry.

Responsibilities

Qualify leads, develop opportunities, create detailed quotes, and manage retail product projects.
Read equipment specifications and contract drawings to determine equipment and service requirements.
Support Outside Sales Representatives, Project Managers, and the Sales Coordinator to maintain group performance.
Re-establish, qualify, and maintain contact with Fabick's Electric Power customers, contractors, and end-users to increase sales of generators and electrical distribution equipment.
Handle direct mail and other promotional campaigns with assigned accounts across all industry types.
Maintain accurate customer account information and machine population to support targeted sales and promotions and track account and territory goals.
Use needs analysis to determine individual customer needs and provide solutions.
Set goals and attainable monthly and yearly objectives to support continuous improvement and achievement of company goals.
Complete the Dealership's ISR training program.