Inside Sales Rep - Product Support
About The Position
Fabick Cat is hiring an Inside Sales Rep to support product sales, particularly in the electric power market. The role qualifies leads, develops sales opportunities, prepares detailed quotes, and manages retail product projects. It works with Outside Sales Representatives, Project Managers, and the Sales Coordinator to support group performance and serves customers, contractors, and end-users across a range of industries. The Inside Sales Rep maintains customer relationships and account information, identifies customer needs, and recommends solutions. The position also supports promotional campaigns, tracks account and territory goals, and participates in continuous improvement through goal setting and monthly and yearly objectives. The successful candidate will complete the dealership's ISR training program.
Requirements
- High level of customer service skills.
- Strong technical and project management skills.
Nice To Haves
- Bachelor's degree in sales, marketing, or a related field.
- Experience in the commercial power industry.
Responsibilities
- Qualify leads, develop opportunities, create detailed quotes, and manage retail product projects.
- Read equipment specifications and contract drawings to determine equipment and service requirements.
- Support Outside Sales Representatives, Project Managers, and the Sales Coordinator to maintain a high level of group performance.
- Re-establish, qualify, and maintain contact with Fabick's Electric Power customers, contractors, and end-users to increase sales of generators and electrical distribution equipment.
- Handle direct mail and other promotional campaigns with assigned accounts.
- Maintain accurate customer account information and machine population to support targeted sales and promotions and track account and territory goals.
- Use needs analysis to determine customers' individual needs and provide appropriate solutions.
- Set goals and attainable monthly and yearly objectives to reinforce continuous improvement and progress toward company goals.
- Complete the Dealership's ISR training program.
Benefits
- Highly competitive total compensation and benefits package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
